Job description
This role is remote, so it can be executed globally. However, to facilitate working with the engineering team we strongly prefer candidates on the East Coast or in Europe (NY/London/Warsaw/Berlin).
About ElevenLabs
At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
We launched in January 2023 and have since reached over 1 million users globally and have partnered with the world’s biggest names (see customer stories). We closed our Series-C funding at a 3.3B valuation at the beginning of this year and are backed by the leading names in tech and AI (a16z, ICONIQ, NEA, Sequoia, NFDG, Salesforce, and many others).
We are at an exciting phase of our growth and innovation and are looking for ambitious people to help us further push the boundaries of voice AI. This is a rare chance to be an early member of a company on the rise. If this excites you, we want to meet you!
Who we are
A global team of passionate and innovative individuals united by curiosity and a shared goal: to be the first choice for AI audio solutions. Together, we are shaping a new technology and market from the ground up. We innovate quickly and take pride in getting things right, from the big picture initiatives to the details that keep us moving smoothly every day. We work with high autonomy and accountability where the best idea wins at any time and from anyone.
About the role
As an FDE - Strategist, you’ll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.
No two days are the same, but as a Forward Deployed Engineering Strategist you can expect to:
Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs’ software products and AI models.
Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
Collaborate daily with our customers’ engineering and executive teams to ensure optimal implementation of ElevenLabs’ technologies.
Who you are
We’re looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:
Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
Experience working with customers in a technical capacity. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.
Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
A proven track record of taking ownership of complex projects and delivering results.
Adaptability to work across different customer environments and technical use cases.
Technical aptitude to quickly understand our voice and audio AI models and their applications.
What we offer
High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.
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