Job description
About Cleo
At Cleo, we’re not just building another fintech app. We’re embarking on a mission to fundamentally change humanity’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That’s the future we’re creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn’t just a job; it’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About the role:
We’re looking for a hands-on data savvy Growth Specialist to help us accelerate our user engagement. The role sits within our New Bets pillar and the team will be focused on testing and growing new features and diversifying revenue streams for Cleo. You’ll work closely with Product Managers, Marketing and analytics to test, iterate and scale new ideas that support upsells, feature adoption and engagement.
Key Responsibilities:
- Drive long-term growth of Cleo products and features through a combination of data analysis, product ideation, and experimentation to optimise product experience
- Use data to understand trends in user behaviour and product usage to influence strategy
- Identify opportunities to drive growth and prioritize them to maximise long-term growth
- Use these opportunities to feed into road mapping and resource allocation
- Execute on projects by working closely with engineering, product management, data science and other members of product teams to land impact on product goals.
- Support areas of the business and squads to understand how they can progress towards their goals faster
- Lead experimentation from designing tests to analysing results in order to make launch decisions
- Collaborate across squads, ensuring transparent communication and efficient stakeholder management.
- Share customer insights to refine targeting, messaging, and product development
- Stay updated on industry trends and growth techniques
- Coordinate with cross-functional teams to ensure seamless execution of growth initiatives.
About you:
- 2–4 years of experience in a growth, product marketing, or CRM-focused role at a fast-paced, product-led company
- Strong delivery mindset, you thrive on executing quickly, staying organised, and unblocking others
- Strong analytical understanding and able to break down complex problems into manageable growth levers.
- Comfortable using SQL to dig into data or collaborate with analysts to identify opportunities
- Experience working with owned marketing channels such as CRM, email, or in-app (Customer.io, Braze, Hubspot, etc.)
- Excellent communicator and collaborator, you’re proactive and always keep stakeholders in the loop
- Curious, adaptable, and always looking for ways to improve and iterate based on results
- Experience working closely with PMs and marketing t o run fast, test-and-learn cycles
- A passion for understanding users and creating experiences that drive engagement
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ This is a G3 role so the salary range is £52k-72k p.a, depending on experience.
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
- Other benefits;
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We’ll pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there’s anything we can do to accommodate your specific situation, please let us know.
UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based
in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.
