Job description
Role Type: Permanent
Location: Remote, must be UK-based
Salary: Competitive, depending on experience
Why Midnite?
Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for sports and gaming. We exist to bring fans closer to the games they love through the excitement of betting on their favourites.
Unlike the alternatives, Midnite doesn’t feel like a website built two decades ago. Instead, it’s a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that’s truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we’re on the brink of creating something truly awesome.
About You
You’ll be our first ever dedicated IT hire, so you’ll need to be comfortable owning things end-to-end, from day-to-day tech support to tooling, access, and compliance. You’ll build smart, scalable workflows that help our team move fast, securely, and confidently. Over time, you’ll have the opportunity to grow a team around you.
You thrive in fast-moving environments, think in systems, and get genuine satisfaction from helping others work better. You’re solutions-oriented, security-minded, and not afraid to roll up your sleeves. You’ve worked with a wide variety of technologies and tools, and you’re confident navigating both well-established systems and scale-up style environments.
IT is responsible for business systems and internal technology, while working with and supporting our Engineering team, which continues to own our customer-facing platform and development tooling.
What You’ll Be Doing
Employee Tech Support
- Be the first point of contact for all tech support queries, hardware, software, connectivity and more
Offer friendly, efficient support across remote and in-person teams
Escalate issues that need vendor or specialist input
Account & Access Management
- Set up and maintain user accounts, permissions and access across core systems
- Manage onboarding/ offboarding access flows
Ensure licence management and 2FA compliance
Hardware & Equipment Lifecycle
- Keep an accurate IT asset log, devices, warranties, and assignments
- Own procurement for laptops and accessories
- Manage leaver device return: wipe, recycle, reissue
Support office and remote hardware setups (UK and global)
Vendor & Tooling Administration
- Oversee licences for core platforms and tools
- Review software usage and surface consolidation opportunities
- Track renewals and drive cost optimisation
- Ensure clarity of ownership for shared tools (e.g., Notion workspace managed by Engineering; access/configuration supported by IT).
Security & Compliance Support
- Enforce policies around secure devices and password hygiene
Assist with compliance for audits and data protection
Monitor for suspicious activity and escalate risks
- Implement and enforce device-level security: MDM, endpoint protection, secure provisioning
- Maintain account security policies for internal tools: e.g., Google Workspace, Slack, Intercom
- Support compliance and audit activities related to internal systems (e.g., SOC2 device compliance, access logs)
Onboarding & Offboarding
- Partner with the People team to ensure smooth day-one access and setup
- Build and maintain an onboarding knowledge base
Support secure offboarding and data recovery where needed
- Coordinate secure offboarding: IT handles core systems and devices
- Own the overall offboarding workflow and maintain centralised tracking (e.g., via GSuite)
Documentation & Process Building
- Create internal documentation, playbooks and IT FAQs
Design and evolve repeatable workflows for scale, from remote joiners to global office support
- Build repeatable, reliable processes across device setup, access management, audits, and vendor management
What’s in it for you:
Shape our future: Play a key role in our team’s success, where your voice matters, and you’ll have a direct impact on shaping Midnite’s future.
Connect and unwind: Take part in our quarterly gatherings where our community comes together to bond and have fun.
Comprehensive health coverage: Look after your well-being with our outstanding zero-excess health insurance plan, which includes optical and dental coverage.
Simplify life: Take advantage of our nursery salary sacrifice scheme, allowing you to conveniently pay your child’s nursery fees straight from your paycheck.
Work-life balance: Enjoy 25 paid holidays a year, plus generous paid maternity, paternity, and adoption leave, supporting you during life’s most important moments.
Productive home office: We provide everything you need for a comfortable and ergonomic home setup, ensuring you’re as productive as possible.
Flexible working: We embrace flexible working, allowing you to adjust your schedule when life’s unexpected moments arise.
Latest tech made easy: With our salary sacrifice schemes, you can upgrade to the latest gadgets, household items, and mobile tech without the upfront cost.
Exclusive perks: Enjoy a wide range of discounts on retailers, groceries, and subscriptions, making life a little more affordable.
Grow with us: Expand your skills through internal and external learning opportunities while benefiting from access to mentorship programs that support your development.
Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair.
Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone improve.
At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.
We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.
