Job description
Work Arrangement: Remote (US Eastern Time)
Job Type: Independent Contractor, Full-time
Work Schedule: 9 AM – 5 PM EST
Locations: Remote, open to candidates in the Philippines
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for: WATCH HERE
Why Work with Us?
We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
Role Overview
We’re hiring an Operations Manager for a B2B marketing and creative agency that builds high-performing websites, runs SEO content programs at scale, and drives marketing strategy for ambitious startups and growth-stage companies. In this role, you’ll own the operational backbone of the agency — designing systems, refining workflows, introducing automations, and ensuring flawless project delivery. You’ll work directly with the CEO, keeping both internal teams and clients aligned, and ensuring the agency runs with clarity, speed, and quality.
Your Impact
As the agency’s operational architect, you’ll:
- Create and optimize systems that improve efficiency, quality, and client satisfaction.
- Keep projects running smoothly by coordinating timelines, resources, and deliverables.
- Implement process improvements that allow the team to scale faster without sacrificing quality.
- Ensure every client touchpoint is clear, professional, and confidence-building.
Core Responsibilities
- Join client meetings, track all action items, and ensure alignment between clients and internal teams.
- Build and refine Notion-based project management systems to streamline delivery.
- Create and maintain SOPs for all recurring processes.
- Coordinate timelines, dependencies, and resources across multiple projects.
- Review deliverables — from websites to SEO articles — approving only when flawless.
- Introduce AI tools and automation to reduce repetitive work and accelerate output.
- Organize and manage assets to ensure the team always has what they need.
- Support the client’s own marketing presence — updating the website, social channels, and newsletter.
Must-Have:
- Proven experience as an Operations Manager in a marketing agency or setting.
- Strong understanding of web design/development, SEO strategy, and content production.
- Exceptional organizational skills — expert in Notion, timelines, dashboards, and process documentation.
- Strong written and verbal English skills; able to confidently represent the agency in client communications.
- Experience reviewing creative and technical deliverables for accuracy and quality.
- Passion for experimenting with AI tools and building workflow automations.
- Comfort working in a fast-paced, multi-client agency environment.
Nice-to-Have:
Hands-on skills in copy editing, design tweaks, and SEO review.
Familiarity with: Webflow, Framer, Figma, Google Search Console, SEMrush, Ahrefs.
Experience scaling systems for remote teams.
Competitive Salary: Based on skills and experience
Remote Work: Fully remote—work from anywhere aligned to US Eastern Time
Generous PTO: Ample paid time off to rest and recharge
Health Coverage: HMO coverage after 3 months for full-time employees
Direct Mentorship: Work closely with the CEO and international experts
Learning & Development: Ongoing resources for professional growth
Global Networking: Collaborate with professionals worldwide
Work-Life Balance: Flexible hours that support a healthy work-life balance
