Operations Manager

Job description

Hey there! I’m Ben, founder of Venture Practices, and I’m glad you’re checking us out.

We’re a small but mighty marketing agency that works exclusively with dentists.

Based out of Charlotte, North Carolina, we help dental practices grow through smart, effective marketing strategies - everything from direct mail and digital ads to SEO and social media. Right now, we’re growing fast and working toward hitting our first million-dollar year, and we’re building a team that’s ready to scale with us.

I’ve got a solid crew in place: an account manager, a direct mail specialist, a part-time social media person, and an assistant.

We also work with some amazing freelance PPC and SEO pros.

But now, I need someone who can really take ownership of the operations side - someone who’s driven by systems, efficiency, and making sure everything runs like clockwork.

We’re looking for an Operations Manager who thrives on solving problems, building systems, and making teams work better together. You’ll help us streamline our agency’s operations, build strong internal systems, and keep everything running smoothly - without needing to be hand-held along the way.

In this role, you will:

🛠️ Develop, document, and optimize internal workflows and processes

📦 Oversee client projects to make sure they’re on time and within budget

💰 Track profitability, manage budgets, and oversee invoicing

👥 Coordinate with our team, assign tasks, and track performance

📈 Support marketing campaign planning and execution

📊 Track KPIs, analyze data, and provide reports

🤝 Manage relationships with clients and vendors, including contracts

🧑‍💻 Help with hiring, onboarding, and training team members

⚙️ Implement software tools and automations to improve efficiency

🌱 Build out org charts and scalable systems for future growth

Working Hours ⏰: This is a full-time position with some flexibility, but you’ll need at least 4 hours of overlap with my mornings (I’m in U.S. Eastern Time).

To excel in this role, you need to have:

✅ Marketing operations knowledge

✅ Experience managing projects, budgets, and deadlines

✅ Proven skills in developing workflows and automations

✅ Solid understanding of budgeting, invoicing, and reporting

✅ Leadership experience: delegation, coaching, and performance tracking

✅ Analytical thinking with a data-first mindset

✅ Strong tech skills (CRM, project management tools, automation software)

✅ Super organized, detail-focused, and reliable

✅ A great communicator who’s proactive and independent

Brownie points for:

⭐ Bachelor’s degree in business, marketing, or related field

⭐ 3+ years in marketing or operations management

⭐ Experience in small, remote marketing agency setups

⭐ HighLevel marketing certification

⭐ Google Analytics, Google Ads, or Meta Ads certification

⭐ Experience using ClickUp (or similar project management tools)

You’re probably someone who thrives in systems and structure.

You like organizing things, solving problems, and keeping projects on track. You communicate clearly, stay calm under pressure, and you enjoy building processes that help others succeed.

You don’t wait around for direction - you take initiative.

If that sounds like you, you’ll fit right in!

What’s in it for you?

💸 $3,000 – $3,600 per month*

🕘 Full-time role, fully remote

🌴 20 days of paid time off (PTO) per year

🤒 5 days paid sick leave

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Venture Practices to help them find their new team member.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the Venture Practices’ needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of our client, applications for this position must be submitted through JobRack and direct contact with the employer is not allowed.

We are committed to maintaining a respectful and professional environment for our jobseekers, our clients and the JobRack team. Any form of abuse or disrespect towards our team will result in immediate disqualification from this and all future opportunities through JobRack.

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq