Job description
Description
At Luscii, we believe better care starts at home - which is possible through our technology, that should empower, not overwhelm. Every measurement a patient takes, every lesson they read, every message sent through our app; it’s all part of a carefully crafted program that helps doctors provide care at a distance. But none of that would be possible without solid operations behind the scenes.
As our new People & Operations Coordinator, you will be the bridge between the content that patients see in our app and the systems and people that keep Luscii running. You will support the creation of health programs that help patients manage their conditions independently. And besides, you are also taking care of the internal tools, processes, and logistics that allow our team to do their best work in terms of operations, HR, et cetera. With all operational activities, you are making sure that everything runs smooth and subtle.
Whether you’re simplifying complex medical input into clear patient content, helping colleagues get onboarded, or keeping our systems audit-ready; your work helps create the foundation for better, smarter healthcare around the world.
You will be working on all operational area’s within Luscii and your your duties will include the following, in addition to a variety of day-to-day tasks and responsibilities:
Build and maintain health programs in the Luscii app, including patient-friendly questionnaires, measurements, and lessons in close collaboration with healthcare professionals.
Translate medical input into clear, accessible content that empowers patients and supports doctors in providing remote care.
Provide HR and people operations support, such as contracts, payroll, time-off tracking, and smooth onboarding/offboarding.
Manage tools, access, and assets to keep our team equipped, secure, and audit-ready. From ISO documentation to privacy-compliant internal tools and from security trainings to other mandatory courses all Lusciians will have to follow.
Take care of internal logistics and resources, ensuring workspaces, devices, and documentation are organised, accessible, and support a productive team environment.
Why Luscii?
Real impact, worldwide – At Luscii, your work helps transform healthcare on a global scale. All over the world, we empower healthcare professionals to guide their patients remotely. If you care about making a real difference, this is where your skills matter most.
No managers, just ownership – We believe in autonomy over hierarchy. That means no traditional managers. Everyone takes full responsibility, shares ideas openly, and drives real change, together.
Work smart, live well – We work four days a week. Because rest fuels creativity, and life outside of work matters too. Our rhythm is focused, efficient, and deeply human.
Remote-first and flexible – Work from anywhere in The Netherlands. Join stand-ups from your kitchen table, collaborate with teammates across Europe, and meet up in person when it counts.
Learn fast, grow faster – Innovation in healthcare means always being curious. At Luscii, you’ll be part of a talented team that’s constantly learning, sharing knowledge, and pushing boundaries.
A culture that feels right – We build serious things, without taking ourselves too seriously. Expect fun, ownership, trust, and celebration, because great work deserves it.
What’s in it for you?
At Luscii, you get every opportunity to grow. Either in your role or by taking on other roles within the organisation. That’s how holacracy works.
And what else?
Salary: up to € 3.200,- gross per month (based on 32 hours - that’s full-time at Luscii).
Remote-first: Work from anywhere in The Netherlands. We stay connected through monthly in-person team days called Assemblii.
Flexible setup: Create your own ideal workspace. Whatever works best for you.
Culture of freedom: No managers, just ownership. We’re organised as a Holacracy: think autonomy, transparency, and shared responsibility.
Time for life: We work a 4-day week. Focused, efficient, and human.
Continuous growth: Access to courses, conferences, and the space to keep learning. Because you’re already intrinsically motivated to stay sharp.
Team spirit: You’ll join a close-knit, international team of more than 50 colleagues who support each other and grow together.
Fun matters too: Monthly activities, meaningful moments, and a culture where joy is just as important as impact.
Saving lives: Making a real impact on other peoples live by working on a software that actually makes a difference.
The ideal candidate…
… probably doesn’t exist. But if you recognise yourself in many of the points listed below, we warmly encourage you to respond. Above all, let us know how you envisage this role and how you can contribute to what we do at Luscii.
A passion for healthcare, people ops and creating great content.
A love for structure, organization, and solving problems efficiently.
A proactive and reliable approach. You don’t wait for things to break before improving them.
Experience or strong interest in HR and/or healthcare.
The ability to switch between detail-oriented admin work and creative content writing.
Excellent communication in both Dutch and English.
A friendly, approachable style combined with the confidence to say no when needed.
Comfort with setting priorities and asking the right questions to move forward.
This position requires you to live in the Netherlands. Unfortunately, it is currently not possible to fill this role from abroad.
Enthusiastic?
Apply! If you have any questions about the position or about Luscii, please contact our recruiter Bjorn Bogerd at [email protected].
What does the recruitment process look like?
Screening cv and application
Phonecall with recruiter
Personality questionnaire
1st interview (role fit)
Practical assignment and 2nd interview
Culture fit interview
It’s quite a process, but we want someone to be a good fit for our organisation and culture. The practical assignment will consist of making a video recording and a practical example of a marketing matter.
For this position, we do not work with external agencies. However, if you know the perfect candidate, feel free to encourage them to apply directly.
