Job description
Let’s face it: out-of-pocket expenses suck. And manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees.
We’re doing away with an outdated business process to end out-of-pocket spending, encourage autonomy and give finance teams trust in employees. You’ll be selling the SaaS tool (company spending solution) that comes with physical pre-paid cards that are then distributed to all employees of the company. But Pleo’s about more than just paying for stuff. You’ll be helping our customers simplify and streamline their invoices, reimbursements, subscriptions – the lot.
As a Pleo Presales Engineer, your primary responsibilities will be to champion customer needs, articulate the value of our technology, and accelerate the sales cycle and in addition, aim to generate actionable insights to guide product development and engineering decisions, thereby creating a virtuous cycle of customer satisfaction, sales success, and continuous product improvement. You will play a critical role in driving sales success by providing technical expertise, accounting expertise and seamless support throughout the pre-sales process.
🚀 The success in this role will be measured by delivering high-quality solution that meet clients needs, drive revenue growth, minimise sales cycle length, contribute to the sales process, and minimising escalations
So, what will you be doing? 👀
🤓 Customer Facing:
- Understand customer objectives, challenges, and requirements
- Understand their technical environment, accounting needs, integration requirements
- Conduct generic or tailored product demonstrations, presentations, and workshops
- Showcase the features, capabilities, and benefits of Pleo’s solution
- Provide consultative guidance to address customer - specific needs and use cases
- Develop and deliver technical proposals, and responses, trial and proof of concepts
- Actively engage customers, also answer technical questions, and address concerns
- Provide post-demo support, including follow up documentation, answering additional inquiries, and facilitating technical deep-dives if necessary
- Build and maintain strong customer relationships, gathering feedback, and ensuring high customer satisfaction levels.
🥽 Internal Teams:
- Provide feedback and insights to product and engineering teams
- Share knowledge, insights, trends, best practices with pre-sales and sales colleagues
- Assist development of sales enablement resources, such as technical documentation, FAQs and competitive analysis
What we are looking for 🤩
- In- depth understanding of Pleo, B2B SaaS products, APIs and relevant technologies, including configuration, integrations and troubleshooting
- Familiarity with accounting principles, financial workflows and tax codes
- Fluency in English is required as our company language.
- Fluency in Danish/Swedish/German/French/Spanish would be a plus.
- Demonstrated success in customer- facing roles and relationship-building skills, with a customer- centric mindset
- Excellent understanding of sales techniques and principles, with a genuine curiosity and empathy towards understanding and fulfilling customer needs.
- Strong problem-solving skills, attention to detail and the ability to think on your feet during customer interactions or changing requirements.
- Ability to interpret and make use of complex data to understand customer behaviour, identify sales opportunities and predict future trends
- Proven ability to identify product gaps or integration needs, and qualify deals and feedback with insights to product and engineering teams
- Ability to explain complex technical concepts in simple, understandable terms to non-technical stakeholders, that includes written and verbal communication during presentations and demonstrations
- Excellent planning, prioritisation and risk management abilities to handle multiple pre-sales engagement simultaneously
- Collaborative mindset, effectively working with multiple teams to achieve shared goals
- Constant desire to stay updated with industry trends and advancements
Your colleagues say you:
- Are easy to work with, you are curious and adaptable
- Are bold and not afraid to try something new
- Are receptive to giving and receiving feedback
- Are a team player - we have no room for sharp elbows, politics, or egos in Pleo. We succeed as a team.
- Are a person they would also enjoy having a coffee with (virtual or not) ☕️
Show me the benefits! 🤩
- Your own Pleo card (no more out-of-pocket spending)
- Standard Health Insurance
- For our commercial teams we do 3 days in office and 2 days at home weekly, you choose which days
- 25 days holidays (annual) plus bank holidays
- Option to purchase 5 additional days of holiday through a salary sacrifice
- Free access to LinkedIn learning. This will support you to master the skills to take your career to the next level. LinkedIn learnings offers +16K courses taught by industry experts
- Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
- We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️🩹
- Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
- Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets 🍜
- All of us have a stake in Pleo’s success - ask us about our equity grant scheme
Why join us?
Working at Pleo means you’re working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that’s Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ’d out of Copenhagen means we’re inspired by things like a good work-life balance. If you don’t work in the office with us, we’ll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn’t able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
