Job description
Join Our Team and Make an Impact at Catchpoint!
At Catchpoint, we are on the lookout for a customer-obsessed, highly motivated problem solver to join our Value Engineering Team. With your working knowledge of the components and dataflow within AI systems, you will collaborate to develop use cases and solutions that monitor these. You will also provide guidance on leveraging AI’s inherent capabilities to improve how we deliver our existing solutions to our customers. As a Value Engineer, you will be more than just a technical wizard—you will be a trusted partner to our global customers, guiding them toward success
You will:
- Create systems that dives into monitoring AI models and workflows
- Design agentic models that fully use our monitoring capabilities and features
- Dive deep into the journey of every customer, understanding their pain points and aspirations and how AI might help speed up adoption
- Work as a bridge between Customer and Product management/Engineering and contribute in implementing AI related use cases.
- Like any typical Value engineer, you will provide observability analysis from every perspective, ensuring our solutions align perfectly with their needs.
- Keep the end user in mind because their experience matters most.
- Specialize in proactive intelligence and insights, offering unmatched expertise.
- Be the true partner our customers rely on
Why You will Love It Here:
Direct Impact: You will not be a cog in the machine; you will directly shape our customers’ experiences and our company’s success. As in the industry, there is an increasing focus on AI and what role we might play in this era.
Versatile Knowledge: Our Value Engineers are armed with an array of technological know-how—industry best practices, innovative solutions, and more.
Top Customers, Top Industries: Work with some of the world’s best across various sectors.
Autonomy: Minimal supervision? No problem! You will manage the Internet Performance monitoring strategy for multiple customers.
Star Gazing: Catchpoint is growing, and this is your chance to shine brightly as part of our talented team.
So, if you are passionate about technology, ready to make waves, and eager to help our customers achieve their business objectives, let’s chat!
Educational Background
- Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field
- Advanced degrees (Ph.D.) or relevant certifications in AI, machine learning, or agentic AI are welcome
Technical Skills
- Strong proficiency in programming languages such as Python (essential), with additional experience in JavaScript, R, or Java being advantageous
- Deep understanding of machine learning, deep learning, and neural network architectures
- Hands-on experience with AI/ML frameworks and libraries (e.g., TensorFlow, PyTorch, LangChain, AutoGPT, OpenAI API)
- Hands on experience on Model Context Protocol, Agent to Agent protocol etc.
- Experience integrating AI agents with APIs, databases, and enterprise applications
- Experience in web development (HTML, CSS, JavaScript, React, or Angular) is a plus
- The knowledge and drive to remain at the forefront of the rapidly advancing AI landscape while helping our teams navigate the same.
Professional Experience
- Hands-on experience in AI/ML/NLP development, with a focus on autonomous agents and agentic AI
- Demonstrated experience in designing, developing, and deploying AI workflows and automation solutions
- Experience leading or mentoring teams, especially in senior or principal roles
Soft Skills
- Strong problem-solving, critical thinking, and analytical abilities
- Excellent communication and collaboration skills to work effectively across teams and with stakeholders
- Attention to detail and the ability to deliver high-quality solutions in fast-paced environments
- Adaptability and a continuous learning mindset
Certifications (a plus)
Certified Artificial Intelligence (AI) Expert™
Certified Generative AI Expert
Applied Generative AI Certificate
Certified Prompt Engineer
Overview
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet stack before they impact their business. The Catchpoint platform offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications and APIs.
Catchpoint is an equal opportunity employer that strongly prohibits Discrimination and Harassment of any kind. We celebrate diversity and are committed to creating an inclusive and engaging environment for all employees. We welcome applications from all candidates and look forward to receiving yours!
#LI-REMOTE
