Job description
✨ Be Part of SAVii: Empowering Change & Transforming Lives! 🌍
About SAVii
At SAVii, we’re on a mission to revolutionize the employee wellness landscape. Since our founding in 2017 as SAVii PH, we’ve been changing the way employee benefits work by providing 360° salary-linked wellness services in emerging markets like the Philippines and India. Our platform empowers HR leaders to support their teams’ financial wellness, both personally and professionally. As the leaders in the Philippines, we’re now expanding, and we’re looking for passionate individuals to join us! 🚀
Are you ready to be part of something that’s changing lives? 💡
Our Culture: Empowering You to Thrive
At SAVii, people are at the heart of everything we do. We believe in the power of individuality and the strength of a team that values each person’s unique perspective. As a remote-first organization, we trust you to work where you’re most productive and happiest. We’re all about flexibility and work-life harmony, so you can focus on what matters most, whether that’s your career growth or personal well-being. 💡
We foster a culture of collaboration, respect, and continuous growth, where every voice is heard and every idea is valued. We know that our success comes from embracing diversity, and we welcome all the different backgrounds, talents, and experiences that each team member brings. Together, we’re not just achieving goals—we’re transforming lives and making a meaningful impact every day. 🌍
We work fast, execute faster, and challenge ourselves to constantly evolve. SAViiers are encouraged to take bold steps, learn from every experience, and push the limits of what’s possible. Bring your whole self to work, because we believe that’s how the best ideas happen and how we’ll continue to lead in the employee wellness space. 💫
Your Impact: What You’ll Do
- The B2C Recovery Manager is responsible for managing supervisors and teams of associates to ensure that all departmental goals are reached daily. You will be the resource person on all matters related to account receivables and collections. Your role is to consistently monitor all of the department to determine where improvements can be made to increase efficiency and performance.
- Manage the functional processes and deliverables of the Collections & Recoveries Function including but not limited to; development, implementation and execution of procedures and methods in monitoring daily work activities of assigned segments.
- Analyzing trends of performance for assigned functions while ensuring appropriate levels of resource and cost needs or budget/cost reduction.
- Develop, monitor, and regularly report KPIs and metrics for assigned Functions to support strategic actions to meet/exceed OKRs.
- Collect, analyze and present strategic financial information and execute strategic plans to the Department Head to achieve goals and KPIs related to Collections & Recoveries.
- Set strategic direction to Collection & Recoveries Function to create, establish and execute policies and procedures to improve productivity, efficiency and effectiveness of the whole functions.
- Strong Stakeholder Management by working effectively with cross-functional teams, external clients on the development of solutions in the areas of Collections & Recoveries, account compliance processes, and B2C processes.
- Serves as customer escalation and resolution point of contact for Collections concerns and disputes.
What We’re Looking For: Skills & Experience
- College Degree or higher and/or 5 yrs of previous experience in Collections and Recoveries
- Management experience - 4+ yrs
- Strong Stakeholder Management with the ability to work effectively with cross functional teams
- Strong verbal & written communication skills with strong active listening and interpersonal skills
- Strong analytical, mathematical/technical, critical thinking and creative problem solving skills.
- With very High attention to details
- Highly self motivated with strong emotional intelligence
- Ability to work effectively and independently in a remote work set up
- Strong and stable internet connection
Why Join SAVii?
When you join SAVii, you’re joining a company where you matter. Your work will have a direct impact on employees’ lives through financial wellness, and you’ll be part of a team that encourages personal growth and professional development. We offer flexible benefits designed to support you in both your work and personal life.
Ready to make a real difference?
Our Commitment to Diversity & Inclusion
At SAVii, diversity and inclusion aren’t just words—they’re the foundation of everything we do. 🌈 We’re proud to be an Equal Opportunity Employer, and we welcome individuals from all walks of life. We believe a mix of backgrounds, ideas, and experiences fuels innovation, and we are stronger because of it.
We strongly encourage candidates from diverse backgrounds to apply. We’re here to ensure that every voice is heard. 🎉
💡 Convinced You’re the Perfect Fit? Let’s Make It Happen!
We’re looking for bold thinkers, problem solvers, and passionate individuals who want to be part of something transformative. If you’re excited to help us change lives, grow in a fast-paced environment, and be part of a collaborative team, we want to hear from you!
Apply Now and let’s transform lives—together! 🌟
