Summary
Join our team as a Sales Associate and provide first-class service to customers while maintaining the presentation of the sales floor. This role requires excellent communication skills, attention to detail, and a positive attitude.
Requirements
- Abide to available and agreed schedule
- Ability to work retail hours including weekends and holidays
- Excellent verbal communication skills
- High attention to detail and strong organizational skills
- Ability to maintain a professional appearance and follow store’s dress code
- Maintain a positive attitude, high energy, and focus on customer satisfaction
- Ability to read, write, and perform basic math
- Ability to confidently operate office equipment such as computers, printers and telephones
Responsibilities
- Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service
- Learn product knowledge (SKU’s, fit, and more)
- Demonstrate superb product knowledge and services
- Operate cash register and Point of Sales system (POS)
- Manage financial transactions including sales, process returns and exchanges, and balance drawers
- Achieve established goals
- Direct customers to merchandise within the store
- Increase in store sales
- Introduce promotions and opportunities to customers
- Cross-sell products to increase purchase amounts
- Maintain an orderly appearance throughout the sales floor
- Assist with incoming and outgoing shipments
- Conduct inventory count
- Ensure floor restock happens as needed
- Assist with other purchase orders
- Share knowledge with team members
- Assist with omni-channel sales and fulfillment process
- Under the direction of the Store Manager and company guidelines, assist with social media posts in various ways such as take photos, assist with photoshoots, and model clothing
