Summary
Join Saatva, America's #1 online luxury mattress brand, as a Viewing Room Retail Sales Associate. This unique role blends corporate call center culture with in-person sales assistance at our viewing rooms. As a self-motivated and well-spoken individual, you'll provide world-class customer experiences, troubleshoot issues, and become a product expert.
Requirements
- 1-2 years of Retail Sales/Customer Service is preferred, we will train the right person!
- 1 year of telecommunications/call center experience preferred
- Exceptional communication skills, both oral and written
- Strong interpersonal skills with the ability to build rapport effortlessly
- Passionate about providing great customer experience
- Organized with the ability to prioritize and multi-task with a strong drive to complete tasks with a high degree of quality
- Skilled in using personal computers and related software
Responsibilities
- Ability to interact and work in person with our consumers and staff during scheduled shifts
- Ability to explain the value proposition of product attributes and benefits clearly as well as effectively troubleshoot and solve consumer issues
- Timely and regular attendance is an expectation of performance and is required for all employees during scheduled shifts
- This position requires availability to work on weekends and major retail holidays
Benefits
- Competitive Compensation: $23/HR
- Medical, Dental and Vision Insurance Available
- Paid Vacation
- Annual Bonus Program
- 401K Employer Match
- FSA/HSA/Commuter Benefits Available
- Employee Referral Bonus
- Blink Discounted Gym Membership
- Employee Discounted Products
- Friends and Family Discounts
