Job description
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What will I be doing?
- Assist the Sales team with technical aspects of proposals and presentations tailored for different verticals.
- Have the ability to present to customer stakeholders at all levels
- Participate in pre-sales meetings to understand customer challenges within their regional context and propose relevant solutions.
- Participate in RFIs, RFPs, and similar pre-sale instances
- Own the technical relationship with PSPs gateways and partners we’re connected with, and help identify capabilities and commercial opportunities
- Develop a strong understanding of the company’s sales methodology and metrics.
- Ability to translate technical information into sales narratives for Sales, AMs, TAMs and other teams to have a clear understanding of the project and solutions required
- Project Manage delivery across internal areas such as Tax, Fraud Prevention, CS, Ops, TAM, Treasury, Compliance & Legal.
- Constantly evaluate areas for improvement in the sales process and makes recommendations to drive efficiency and revenue
What skills do I need?
- Bachelor’s degree in Engineering or Computer Science.
- +3 years of experience in similar positions.
- Experience in working and understanding APIs, with the capability of explaining them to third parties.
- Fluent in written and spoken English.
- Experience in delivering client-focused solutions based on customer needs.
- Passion for customer success and deep interest in understanding client needs.
- Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them.
- Excellent analytical, technical, problem-solving and project management skills.
- Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.
- Experience in payments is a plus.
- Ability to write and speak other languages is a plus.
- Comfortable working across time zones and collaborating globally.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you’ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
