Job description
About Diabolocom
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative, cloud-based contact center solution leverages AI-driven technologies to optimize the customer experience. We empower Customer Service and Sales teams to handle inbound and outbound interactions seamlessly across multiple channels, ensuring premium voice quality, real-time analytics, and robust global scalability.
Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages. With offices in Europe, the USA, Brazil, and the UAE, and 350+ clients operating in 60+ countries, we are constantly evolving and seeking talented individuals to join our team.
As part of our exponential growth, we are strengthening our internal engineering team and opening a Senior Backend Software Engineer position in our Data Squad.
About the Data Squad
The Data Squad transforms communication data into actionable insights. We collect and process information from calls, emails, and messages, delivering it in raw or enriched formats. Clients can customize data processing to fit their needs, ensuring flexibility and precision. With seamless reporting and access to key metrics, we help businesses make informed decisions and improve efficiency.
As part of the Data Squad, you will:
• Design, build, and optimize back-end services for data gathering, processing, and delivery.
• Ensure high-quality engineering practices with thorough test coverage, robust metrics, alerts, and clear documentation.
• Define and maintain service contracts to ensure seamless communication between systems.
• Work closely with the product team to align technical solutions with customer needs.
Technical Stack:
• Languages: Java, Kotlin
• Framework: Spring Boot
• Database: PostgreSQL
• Message Broker: RabbitMQ
• Caching: Redis
• Containerization: Docker
Our team currently consists of:
• 3 QA engineers
• 4 backend developers
• 2 frontend engineers (shared between two teams)
• 1 team lead
What We’re Looking For:
•10+ years in software development within product-focused companies, with at least 5+ years working extensively in Kotlin (preferred) or Java.
• Experience working with relational databases (PostgreSQL preferred).
• Experience working with Spring Boot and Redis.
• Willingness to learn Golang and experience with RabbitMQ would be a plus.
• Hands-on experience in delivering products to production, including setting up monitoring, analyzing real-world metrics, and ensuring stability post-release. You should be comfortable identifying and addressing issues, including troubleshooting updates that may impact product performance.
• Several years of experience in making complex architectural decisions and evaluating their effectiveness.
• Strong autonomy and leadership potential, with a willingness to grow into a lead role.
• Comfortable working with and improving an existing codebase.
• Strong engineering culture, attention to the details, customer-centric mindset.
What We Offer:
• A collaborative and innovative team environment.
• The opportunity to work on cutting-edge distributed communication systems.
• Career growth opportunities within a fast-growing global company.
• Flexible work arrangements and remote work options.
• A supportive team that values innovation and knowledge-sharing.
Recruitment Process:
• Technical challenge on HackerRank platform to assess general level
• Quick review of your background, experience and fit for the project
• Live coding challenge and design interview through screen sharing with our Lead Software Engineer
• Final interview with Alexander, our Head of Software Engineering
At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.
