Job description
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.
About the Role
As we continue to grow JumpCloud internationally, we are hiring a Software Engineering Manager to support our growing teams. You’ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a leader who is passionate about building great products and high performing teams.
You will be responsible for guiding the engineering teams reporting to you. You will have influence over our engineering practices in addition to product strategy and execution. You’ll build out features, help drive architecture, define best practices, and enable product quality. We’re operating at startup scale and speed and as a manager, you will help guide the way.
To be successful in this role, you should have experience delivering complex, distributed systems into production, an established track record in developing customer-facing software, technical ability, project management skills, and great communication skills with the motivation to achieve results in a fast paced environment.
What you’ll be doing:
- Engineering management for 2-4 agile teams composed of Software Engineers.
- Responsible for hiring, on-boarding and mentoring a diverse team of high potential team members.
- As an active member of the engineering leadership team, partnering with peers and other teams to build, lead, and inspire a world class engineering organization.
- Drive reuse of development work, platforming, and consistent technical and architectural direction across projects.
- Provide technical leadership and oversight of team activities in your areas of expertise.
- Strong leadership skills to help technically drive and oversee projects on multiple teams from conception to completion
- Act as a technical mentor and coach to more junior engineers.
- Proactively provide thoughtful feedback to more senior leadership on how vision should be shaped and defined.
- Manage staff and assign tasks to engineering and technical personnel.
- Work with partners in Product, Sales and management to ensure a world class product is delivered.
You have:
- Experience delivering complex, distributed systems into production, an established track record in developing customer-facing software, technical ability, project management skills, and great communication skills with the motivation to achieve results in a fast paced environment.
- 5+ years experience managing or leading multiple teams developing customer-facing software. This team will cover both SaaS and local client apps
- 5+ years managing software engineering teams as well as prior “hands on code” experience as a software engineer
- Experience in commercial software development experience in a variety of languages and operating systems technologies (Golang, C++, Python, Java, Kernels, OS libraries, etc.). JumpCloud currently uses Go, Node.js, Python, and Vue.js.
- Strong communication, interpersonal, and conflict resolution skills
- Critical thinking, including the ability to pivot and try new approaches when faced with challenges
- Organizational, planning, and documentation skills
- Hands-on experience working with Agile teams including Scrum.
- Experience leading geographically diverse engineering teams in today’s remote first work environment.
- Proven ability to thrive in a fast-moving, team-oriented, collaborative environment
- Strong technical foundation in software engineering design principles.
- Experience operating scalable services in AWS and/or Kubernetes. Familiarity with tools and technologies such as Kafka, IAM, SQS, Lambda, CloudWatch, Terraform, Datadog, GitHub Actions, and ArgoCD is a strong plus.
- Familiarity with identity and access management (IAM), authentication protocols, device management, or directory services in a cloud-native SaaS environment is highly desirable.
#LI-PD1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role.
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.
Language:
JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”
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