Job description
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About the Job
We are looking for a Senior Engineering Manager (SEM) in Quality Engineering to lead and scale a strategic Quality Assistance model across our transversal product and engineering organization.
This role is key to driving a proactive, automation-first culture of quality, enabling development teams to take ownership of testing while benefiting from standardized frameworks, clear KPIs, and a supportive quality engineering ecosystem.
You’ll lead a team of experienced Quality Engineers, support their growth, and work closely with Product, Engineering, DevOps, and Customer teams to scale best practices that improve velocity without compromising quality.
From building observability into QA processes to influencing cross-functional priorities, your leadership will help shape how quality is defined and achieved across the organization.
What You Will Do
As Senior Engineering Manager – Quality Assurance, you will:
-Promote a shift-left, quality-first mindset across teams. Champion collaborative approaches to testing, risk mitigation, and CI/CD integration from early stages of development.
-Define and evolve a company-wide Quality Assistance strategy that enables product teams to scale with confidence. Ensure automation and observability are embedded in delivery pipelines.
-Lead the standardization and adoption of robust test automation frameworks (e.g. WDIO, Playwright, Selenium, Appium) across frontend, backend, and mobile. Ensure tools are scalable, usable, and widely adopted.
-Define key quality metrics, monitor engineering health through tools like Datadog and internal dashboards, and ensure visibility for all stakeholders.
-Lead and mentor a team of 4–5 Quality Engineers (including seniors and leads). Provide guidance, coaching, and opportunities for growth in a high-impact environment.
-Be a strategic partner to Product, Engineering, DevOps, and Customer-facing teams. Enable better collaboration, faster iteration, and smarter decisions across the organization.
What You Will Need to Succeed
-8+ years in Quality Engineering with 3+ years in a leadership or enablement role. You’ve worked in fast-paced environments, ideally scale-ups or product-led tech companies.
-Strong hands-on background in test automation (frontend/backend/mobile), CI/CD (e.g. GitHub Actions), and quality observability. You understand how to build, maintain, and scale QA platforms in cloud-native contexts.
-You think in systems, not silos. You know how to turn quality from a gatekeeper function into an enabler of speed, confidence, and excellence.
-Excellent communication and influencing skills. Able to work with both technical and non-technical stakeholders to drive quality priorities.
-You lead by example, support team growth, and create an inclusive environment that encourages initiative, curiosity, and ownership.
Tech Stack You’ll Work With
-Automation Frameworks:
-Frontend: Selenium WDIO (TypeScript), Playwright
-Backend: Python
-Mobile: Appium (Python)
-CI/CD: GitHub Actions
-Monitoring / Observability: Datadog + in-house quality dashboards
Languages
English required – You’ll work in an international team (20+ nationalities)
French optional – Our internal culture is inclusive and multilingual
What You’ll Love About This Role
High-impact scope: You’ll drive quality across all teams with a transversal mandate
Strategic visibility: Collaborate with senior stakeholders and influence org-wide priorities
Team ownership & autonomy: Lead a talented team with space to innovate
Culture of growth: Coaching, mentoring, and experimentation are core to how we operate
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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