Senior Sales Engineer

Job description

About Invoca:

Invoca leads the revenue execution platform market by using AI to link online marketing with offline sales teams and optimize every stage of the buying journey. With over 300 employees, 2,000+ customers, and $100 million in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184 million from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

Our Sales Engineering team partners closely with Sales, Product, Security, Marketing, and Legal to deliver innovative solutions that address complex customer needs. We thrive on collaboration, curiosity, and high-impact work. As a team, we share knowledge, support each other’s growth, and continuously evolve how we engage with prospects and customers.

About the Role:

As a Senior Sales Engineer, you’ll play a key role in driving successful sales outcomes by translating technical capabilities into strategic business value. You’ll partner with Account Executives throughout the sales cycle—leading discovery, crafting solutions, delivering demos, and securing the technical win. This is a high-impact individual contributor role that also includes mentorship, process improvement, and thought leadership across the broader go-to-market organization.

You’ll help shape how prospects understand our platform, leverage AI to improve business workflows, and make confident purchase decisions. Your ability to simplify complex ideas and build trust with both technical and non-technical stakeholders will be critical to your success.

You Will:

• Lead Pre-Sales Engagements: Partner with AEs throughout the entire sales cycle—owning technical discovery, product demonstrations, and technical validations.
• Design Tailored Solutions: Scope and design scalable, high-value solutions that align with customer goals and technical requirements—leveraging Invoca’s platform capabilities, APIs, and integrations.
• Deliver Compelling Demos: Build and present tailored product demonstrations that bring customer use cases to life, simplify complexity, and showcase ROI across various audiences.
• Secure the Technical Win: Anticipate objections, navigate blockers, and align stakeholders across the customer’s technical and business teams.
• Collaborate Cross-Functionally: Work with Product, Marketing, Security, and Customer Success to refine messaging, accelerate deals, and deliver unified solutions.
• Support Compliance & Procurement: Assist in security reviews, RFIs, and RFPs—confidently addressing technical due diligence.
• Mentor & Enable: Share best practices, coach team members, and contribute to internal enablement efforts, solution playbooks, and demo environments.
• Drive Innovation: Stay on top of emerging technologies, especially AI, and help shape how we use these tools internally and in customer-facing solutions.
• Support Vertical-Specific Sales: Engage in industry-specific efforts, especially in Healthcare, Insurance, Telecom, and other regulated or complex industries.

You Have:

• 5+ years in a Sales Engineering or Solutions Consultant role within SaaS, Cloud, CCaaS, or MarTech industries. Bachelor’s degree or equivalent work experience.
• Direct Experience Selling to LLMs or Agentic AI Use Cases: You’ve sold into or supported customers actively leveraging large language models (LLMs), generative AI, or agentic AI solutions. You understand how to navigate technical conversations and buyer personas in this space.
• Strong Technical Fluency: Comfortable working with SaaS platforms, APIs, and data integrations; able to design scalable solutions and troubleshoot technical blockers with confidence.
• Consultative Selling Mindset: You understand how to connect technical solutions to customer pain points, KPIs, and business outcomes in a way that drives urgency and alignment.
• Exceptional Communication Skills: Whether presenting to a technical team or a C-suite audience, you can clearly and confidently deliver value-driven messaging that resonates.
• Experience with Enterprise Sales Cycles: You’ve supported large, complex deals with multiple stakeholders, legal reviews, security compliance, and longer sales timelines.
• Growth Mindset & Adaptability: You’re naturally curious, open to feedback, and eager to explore emerging technologies (like generative AI and Agentic AI) to enhance customer engagement.
• Collaborative Approach: You thrive in cross-functional settings and bring positive energy to high-performing teams.
• Ownership Mentality: You take initiative, follow through, and hold yourself accountable for results.

Nice to Have’s:

• Familiarity with regulated industries and security requirements (e.g., HIPAA, SOC 2, GDPR)
• Experience with Salesforce, Slack, or similar productivity and CRM tools
• Background in Voice AI, Contact Center platforms (CCaaS), or marketing technologies
• Previous experience mentoring SEs or leading internal enablement initiatives
• Understanding of ethical AI practices, including responsible data use and privacy

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

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