Job description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for a talented and strategic Product Manager to lead the development and optimization of our Reports and Dashboards. This role will drive the creation of data-driven insights and reporting tools that empower our customers and internal teams to make informed, actionable decisions. The ideal candidate is passionate about data, user experience, and has a deep understanding of business intelligence and analytics tools.
How will you make an impact?
- Product Strategy & Vision:
- Define and execute the product roadmap for reports and dashboards, aligning with business goals.
- Collaborate with leadership to identify key reporting needs and ensure product vision supports these objectives.
- Champion the creation of user-centric and actionable reports and dashboards.
- Stakeholder Collaboration:
- Work closely with cross-functional teams including data analysts, designers, engineering, and sales to gather requirements and deliver actionable reports.
- Act as the bridge between internal stakeholders (executives, product teams, data scientists) and customers.
- Customer-Focused Product Development:
- Identify user needs for data reporting and create intuitive dashboards that provide meaningful insights.
- Gather feedback from users, ensuring the reports and dashboards meet their evolving needs.
- Data Analysis & Insights:
- Develop metrics and KPIs to measure the success of reports and dashboards, ensuring they add value to decision-making processes.
- Product Delivery & Execution:
- Lead the product development lifecycle for reports and dashboards, from ideation through to launch and iteration.
- Write clear product requirements and user stories, ensuring they are understood and executed effectively by the engineering team.
- Performance Monitoring & Optimization:
- Track the performance of existing reports and dashboards, identifying areas for optimization and continuous improvement.
- Prioritize feature enhancements and bug fixes based on user feedback and performance metrics.
- Market Research & Trends:
- Stay updated on industry trends and best practices related to reporting, data visualization, and analytics.
- Benchmark the product against competitors and incorporate leading practices in reports and dashboard design.
- Training & Support:
- Provide training and documentation to our customers to ensure effective use of reports and dashboards.
Have you got what it takes?
- 5+ years of experience in Product Management, Data Science & Analytics, or Machine Learning.
- Excellent understanding of data visualization & reporting principles and dashboard design best practices.
- Strong analytical problem-solving mindset with business acumen.
- Excellent communication and stakeholder management skills. Fast learner with ability to quickly grasp data & data analytical concepts
- Experience working with cross-functional teams, especially data teams (data analysts, data engineers).
- Strong written and verbal communication skills, with the ability to translate technical concepts into clear business language.
- good understanding of UX/UI principles in the context of dashboard design and data visualization.
- Ability to prioritize features, manage stakeholder expectations, and balance business needs with technical constraints.
- Experience working in SaaS, Enterprise product, or similar industries.
Good to Have:
- Advanced degree in Computer Science, Engineering, Business, or a related field.
- Knowledge of advanced analytics or machine learning concepts is a plus.
- Experience working in SaaS, enterprise software, or similar industries.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NICE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 8123
Reporting into: Tech Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
