Job description
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
A fast-growing business within NICE is the NICE Public Safety Line of Business, which develops state of the art solutions that integrate and put into context information from many sources to help emergency control rooms and investigation departments reconstruct and understand the who, what, when, where and why of an incident. This business also provides industry leading cloud solutions for the Criminal Justice market for the acquisition, management and analysis of digital evidence for over 3,000 public safety customers.
Due to increasing demand for our solutions the Product Team is expanding its ability to deliver and maintain customer systems. We are looking for an experienced Product Owner to drive the success of our products by collaborating with cross-functional teams to define and execute product strategies. You will play a key role in shaping the product roadmap, ensuring that solutions meet business needs, and delivering high-quality features on tim
What you will be doing?
- Product Planning: Lead the creation and execution of the product plan, aligning it with the product roadmap, overall business objectives, and market demands.
- Backlog Management: Supervise the creation, prioritization, and refinement of product backlogs to ensure alignment with business objectives and customer needs.
- Stakeholder Engagement: Partner with cross-functional teams—including development, UX designer, Architects, sales, and customer support—to gather requirements, and communicate product updates effectively.
- Sprint Planning: Collaborate with the development team during sprint planning, ensuring clarity on priorities and features.
- Continuous Improvement: Identify opportunities to streamline processes and improve the overall product development lifecycle..
- Data-Driven Decision Making: Leverage data, analytics, and customer feedback to make informed product decisions and adjustments.
Have you got what it takes?
- Bachelor’s degree in computer science, Engineering, or a related field
- Product Management certification is a plus
- Over 8 years of professional experience, including 5+ years as a Technical Product Owner, Technical Product Manager, or a similar role
- Comfortable getting into technical discussions with team of software developers and architects
- Familiarity with Integrations, backend solutions (e.g. software running as Windows Services) is an advantage
- Strong understanding of Agile frameworks (Scrum, Kanban) with hands-on experience in Agile product development
- Provide support to Customer Support, Professional Services, Technical Pre-sales teams and Training where required
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 7367
Reporting into: Manager
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
