Job description
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CPT-8844 Telehealth VA
REQUIRED SERVICE: Telehealth Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
MIN. HOURS/WEEK: 10 hours
SHIFT TIME ZONE: TO BE ARRANGED
SHIFT HOURS: between 9am to 5pm
SHIFT DAYS: Monday to Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1-3
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We are a growing medical clinic offering both functional medicine and primary care services. Our practice combines traditional and integrative approaches to health and wellness. We value efficient support that helps our team focus on delivering quality patient care. We are seeking a proactive, reliable, and tech-savvy Virtual Assistant to support our front office operations remotely. The ideal candidate will have experience in healthcare admin tasks and be comfortable using EMR systems and making outbound calls to insurance providers.
Key Responsibilities:
- Enter new patient data into the EMR system (Optimantra)
- Perform insurance verifications and make calls to insurance companies
- Assist with administrative office tasks (e.g., prescription coordination, follow-ups)
- Collaborate with the team via Google Workspace (Docs, Drive, Gmail)
- Follow existing clinic protocols and procedures as shared via Google Drive
- Learn and adapt to new tools and systems as needed (e.g., RingCentral, Spruce)
QUALIFICATIONS:
- Prior experience as a healthcare virtual assistant or in a medical administrative role
- Familiarity with EMR systems (experience with Optimantra a plus)
- Comfortable making phone calls and handling VoIP systems (e.g., RingCentral, Spruce)
- Strong English communication skills, both written and verbal
- Tech-savvy and able to follow digital onboarding guides and procedures
- Detail-oriented with strong organizational and time management skills
APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED: Google Workspace, OptiMantra or similar
Phone System: TO BE ARRANGED
CLIENT INDUSTRY: Health, Wellness and Fitness Industry
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
