Job description
About the Role
Donegal Insurance Group has an opening for a Small Commercial Underwriting Manager. This position will provide leadership, guidance and direction to the small commercial underwriting staff to achieve profitable underwriting results. Individual will ensure high-quality service is delivered to independent agents and will support the underwriters as they contribute to Donegal’s Commercial Lines profitability and growth. Leads and develops Donegal’s Small Commercial underwriters across the entire countrywide footprint. Reports to VP Small Commercial.
This role manages a team of front-line underwriters, and will require periodic travel to Donegal’s corporate headquarters in Marietta, Pennsylvania.
Responsibilities and Duties
- Lead and develop a team of underwriters handling Small Commercial referrals for Donegal’s entire countrywide footprint
- Collaborate with VP Small Commercial and other Commercial Lines leaders on improving underwriting rules and enhancing quoting capabilities
- Collaborate with VP Small Commercial and VP Quality Assurance to build necessary tools to improve underwriting quality, such as documentation capabilities and audit processes
- Provide input on Donegal’s underwriting guidelines, and collaborate with Regional Underwriting VPs on appetite guide changes
- Build and maintain positive agent relationships by delivering quality service and meeting all SLAs
- Provide hands-on experience, training, and individual performance management plans to all team staff
- Partner with Regional Product Managers to ensure appropriate policy admin system controls are in place to ensure profitability
- Manage STP audits, and report results of audits to VP Small Commercial
Qualifications and Skills
- Bachelor’s Degree with a background in insurance or equivalent experience
- Minimum of seven (7) years P&C insurance experience, with at least five (5) years in Commercial Lines
- Prior Commercial Lines management experience is required, preferably in high volume fast-paced Small Commercial underwriting or operational roles
- Policy Center expertise is required, must demonstrate the ability to translate desired underwriting outcomes into system functionality
- Strong leadership skills, ability to quickly assess performance issues and take corrective measures to resolve issues
- Continuing education through attainment of professional insurance designations, such as, CPCU, ARM, API, etc. is beneficial
Starting Pay: The pay range for this position is $119,000 to $146,000 annually. The specific offer will vary based on an applicant’s education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant’s geographic location.
The base pay is just one component of Donegal’s total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Ongoing applications are being accepted.
To apply, please submit your resume and online application
Competitive Benefits Package
Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:
- Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
- 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
- Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
- Career Development: Including college partnership discounts and industry designation(s) reimbursements
Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.
Who We Are
Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 21 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.
Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we’re proud. Check out our Glassdoor profile where our rating speaks for itself:
By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.
Work Arrangement
With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a position not requiring an onsite expectation at one of our offices, the ideal candidate must live within our Donegal footprint. Current approved states are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. (Please note, this list is subject to change without notice.)
E-Verify
Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the “Notice of E-Verify Participation” and the “Right to Work Poster” on the links below:
- Notice of E-Verify Participation Poster (English and Spanish)
- Right to Work Poster (English and Spanish)
