Job description
Our client is a small but rapidly growing design and marketing agency based in Denver, Colorado. They offer creative services with a focus on brand design, social media management, and digital marketing strategies. They work with a wide range of clients to elevate their online presence and help them achieve measurable growth. As the company expands, they are seeking a proactive and reliable virtual assistant to support their operations and help scale the business efficiently.
Location:
Fully-Remote (Work from Home), 7 AM - 3 PM EST
Role Overview:
The Virtual Assistant will assist with administrative tasks, client onboarding, project tracking, and social media management. This role involves using various tools (Google Sheets, Asana, QuickBooks, Canva, etc.) to streamline workflows, improve client communication, and ensure smooth project execution. The ideal candidate will be highly organized, proactive, and able to work independently while managing multiple tasks across different platforms.
Key Responsibilities:
Administrative Support: Input new client information into Google Sheets, manage client databases, schedule client calls, and coordinate with the internal team. Track project progress from onboarding to client feedback and launch. Assist with light accounting tasks in QuickBooks, including matching payments, sending invoices, and processing accounts receivable.
Outreach and Lead Generation: Use LinkedIn to reach out to potential clients, track responses, and follow up on proposals. Maintain a lead list and ensure timely follow-up actions.
Social Media Management: Assist with monthly reports using Sprout Social data and populate branded templates. Schedule posts in Sprout Social and add captions to Canva-designed content. Help create posts based on established styles and branding. Research hashtags, track competitors, and identify trends. Curate content ideas from platforms like Pinterest and Behance and suggest creative directions.
Website and Design Support: Make simple text and photo edits to WordPress sites, update plugins, and ensure compatibility. Post blogs using SEO guidelines provided by the SEO manager, including sourcing relevant images.
Must-Have Skills & Qualifications:
1+ years of experience in administrative or customer support, preferably in a creative or marketing environment.
Experience with Google Sheets.
Strong communication skills, both written and verbal, with excellent English fluency.
Ability to manage multiple tasks and stay organized in a fast-paced environment.
Experience using social media platforms (LinkedIn, Instagram, Facebook) and scheduling tools like Sprout Social.
Basic knowledge of design tools (Canva, Photoshop, Illustrator) to assist with content creation and editing.
Attention to detail and the ability to handle sensitive client information confidentially.
What Success Looks Like:
Smooth project management from onboarding to final delivery, with tasks completed on time.
Increased efficiency in lead generation and client outreach.
Consistent social media posting and content creation that aligns with client branding and drives engagement.
A well-organized workflow, allowing the internal team to focus on high-priority tasks.
Opportunity:
The Virtual Assistant will play a critical role in enabling the team to scale without sacrificing client satisfaction or project timelines. By handling key administrative tasks and assisting with content creation, the VA will improve internal processes, allowing the team to deliver high-quality services to clients.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
