Job description
We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in project management / operations to join our client’s team and take their operations to the next level.
In this role, you will be responsible for performing various tasks, including:
Engage with clients to maintain high service standards and satisfaction.
Follow up on inquiries, schedule/reschedule appointments, and request/respond to customer reviews.
Act as a key point of contact for clients, assisting with follow-ups and onboarding while ensuring managers remain the primary liaison.
Handle inbound and outbound sales calls, providing detailed service information to potential clients.
Develop and execute sales rebuttals to overcome objections and close deals.
Review applications, conduct virtual interviews, and manage onboarding processes.
Maintain a pipeline of qualified staff to ensure business continuity.
Oversee and optimize back-office operations, ensuring smooth day-to-day business processes.
Manage client onboarding through automation tools like Motion and follow up on document submissions.
Monitor and manage project management tools (ClickUp, Monday.com, or similar).
Standardize and refine internal processes, SOPs, and operational workflows.
Send invoices, track payments, and assist with accounts receivables.
Oversee payroll processing, ensuring accuracy and compliance.
Maintain relationships with partner companies to ensure seamless financial operations.
Monitor staff performance, attendance, and overall reliability.
Provide guidance and support to new hires during their first two weeks.
Support the hiring and training of future team members.
Fluent in Spanish & English (strong communication skills).
Experience in business operations, client management, or executive assistance.
Sales experience is a major plus.
Proficiency in SOP creation, process improvement, and automation tools (Motion, ClickUp, Monday.com, etc.).
Familiarity with financial tracking, invoicing, and accounts receivables (Google Sheets/Excel).
Strong leadership, problem-solving, and organizational skills.
Self-motivated, resilient, and able to work independently.
Experience in a service-based business (cleaning industry experience is a strong plus).
Familiarity with CRM systems (Go High Level preferred).
Work from home;
Payment in dollars per working hour (40-hour week);
Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance;
A workplace that values its people;
Professional development opportunities to grow your career;
Be part of a supportive team that values your input and achievements;
Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
Remember to upload your data in English, please. Including your resume.
