Job Description
About Us
Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.
Ready to make an impact? Join us and let’s build the future together.
About the Role
The People & Culture Generalist plays a key role in delivering a seamless and engaging employee experience across our India organization. Partnering closely with employees, managers, and business leaders, this role supports core People & Culture operations across the full employee lifecycle and helps bring our people practices to life.
This is a hands-on generalist role with responsibility across HR operations, payroll coordination, benefits and leave administration, employee relations, compliance, policy support, and engagement initiatives. The role also offers exposure to global HR operations, with training and support for Nepal and U.S. geographies.
We’re looking for someone who is detail-oriented, collaborative, and adaptable, and who thrives in a fast-paced environment while keeping the employee experience at the center of everything they do.
Your day to day
Employee Lifecycle & Operations
- Manage end-to-end employee lifecycle processes including onboarding, confirmations, transfers, promotions, and exits.
- Maintain accurate employee records, documentation, and HR system data.
- Coordinate onboarding and offboarding with Payroll, IT, Facilities, and Finance.
Payroll, Benefits & Leave Management
- Coordinate monthly payroll inputs and partner with vendors/internal teams to ensure accurate and timely processing.
- Manage leave administration, tracking, balances, and employee queries.
- Support benefits administration including insurance enrollments and employee support.
- Ensure compliance with HR policies, processes, audits, and statutory requirements.
Employee Relations & HR Support
- Act as the first point of contact for employee queries related to HR policies, payroll, benefits, and leave.
- Partner with managers and HRBPs to support employee concerns and people initiatives.
- Assist with employee relations documentation, follow-ups, and resolution tracking.
Engagement, Culture & Experience
- Support employee engagement, wellness initiatives, and organizational events.
- Assist with employee communications, surveys, and feedback initiatives.
Reporting & Continuous Improvement
- Prepare HR reports, dashboards, and people metrics.
- Identify opportunities to improve HR processes, efficiency, and service delivery.
- Support HR process standardization and automation efforts.
Global Exposure
- Receive training and exposure to HR processes supporting Nepal and U.S. teams.
- Collaborate with regional and global HR partners to support alignment across geographies.
What you bring to the team
- B achelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- 2–3 years of experience in an HR Generalist, HR Operations, or People & Culture role.
- Hands-on experience with employee lifecycle processes, payroll coordination, benefits, and leave management.
- Experience working with HRIS platforms and strong Excel/reporting skills.
- Strong attention to detail, organization, and stakeholder management skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a dynamic environment.
What you’ll get in return
- Competitive Leave & Benefits
- Comprehensive health coverage
- Equity for every employee – share in our success
- Growth-focused environment – your development matters here
Work arrangements
- Standard hours: 9 hours/day, 5 days/week
- Location: Pune, Hybrid (3 days a week in office)
- Shift: Your standard working hours will be nine (9) hours per day within the Company’s standard working hours. Specific working hours may vary based on business needs.
Our Commitment as an Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.
