Job description
Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
The National Business Manager, Field Reimbursement, is responsible for ensuring that the Field Reimbursement team has the appropriate resources, support, and information to deliver on patient and franchise expectations. In addition, the National Business Manager (NBM) assists in identifying and leading strategic initiatives for the field and identifies opportunities to improve overall field activities, communications and operations. An ability to work cross functionally, influence without authority, and manage multiple projects simultaneously with a strong attention to detail and project management is critical to the role’s success.
Responsibilities
- Serve as the primary contact and build strong internal/external relationships amongst cross-functional groups and partners (Patient Services, AbbVie Access Support (AAS), vendors, Legal, OEC, BTS, FFE, CA&O) to ensure integration and execution of business strategies.
Develop, implement, and maintain communication strategy and structure to ensure the field team is educated and aware of appropriate information
- Work with internal operations partners to manage platform including updates and resulting analytics for Field Reimbursement team.
Ensure coordination with all cross-franchise partners that creates seamless training and execution of new resources, reporting tools or process changes.
- Collaborate with the training department to coordinate execution of product and systems training.
Clarify and integrate marketing strategies to be customized to reflect the patient insights associated with each disease state.
- Partner with MABI, Field Reimbursement leadership, AAS and hub vendor analytics, to ensure both in-house and field-based teams have relevant, timely, and accurate data points and KPIs.
Coordinate all aspects of business meetings and National Meetings for the Field Reimbursement team, including site selection, contracting, logistics, and agendas.
- Collaborate with the Franchise Directors and Field Reimbursement leadership team to develop KPIs, ensure reporting systems are in place and provide monthly performance updates to leadership.
This position is also responsible for developing and executing a feedback mechanism from internal team members to assess the effectiveness of the program, gain insights on process improvements and coordinate with cross functional teams to implement program enhancements.
- Enhance culture through initiatives designed to make AbbVie the very best place to work.
Communicate program changes consistently to teams and finding ways to recognize important program events and milestones.
- Collaborate with the training department to develop materials that integrate marketing strategies and are customized to reflect the needs of the Field Reimbursement team both for initial and ongoing training.
Support the Field Reimbursement team through field travel to gain insights into team activities, challenges, and opportunities.
- Lead strategic initiatives (pilots, new programs, brand/product expansions).
Coach Field Reimbursement Managers during field travel and perform compliance ride-alongs.
- Manage escalations from other field teams, coordinating compliant and prompt response
Coordinate the onboarding process for all new hires, ensure training, IT, and systems are aligned and operational.
- Manage projects and initiatives within identified time and budget parameters.
Qualifications
- Bachelor’s Degree
- 5+ years of management, access & reimbursment, marketing, leadership, or field operations experience
- Excellent communication (oral, written, and presentation) and interpersonal skills
Strong project management skills, attention to detail, analytical capability, execution, and follow-through
- Ability to work independently and negotiate with all levels in a highly matrixed organization
- Proven ability to identify, address, and influence stakeholder needs
Proven ability to distill complex information into concise and impactful messages and presentations. Fully competent in MS Office (Word, Excel, PPT)
- Ability to work independently and negotiate with all levels in a highly matrixed organization
Proven ability to identify, address, and influence stakeholder needs
- An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
- These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
Preferred Qualifications:
• MBA preferred
• Demonstrated expertise and understanding of the prescription landscape for specialty drugs
• Field operations experience
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
