Job Description
As a Sales Engineer, you play a vital role in selling the ActivTrak platform. This role is critical to our sales process, engaging with prospective clients as a technical advisor and product advocate. Our Sales Engineers collaborate closely with Sales, Product, Customer Experience and Support teams to respond to sales opportunities and grow ActivTrak’s client portfolio.
- Represent ActivTrak as the technical SME for new business and expansion opportunities, applying product knowledge to address specific customer needs to win new business
- Communicate the value proposition of ActivTrak’s solutions through the technical lens, assisting business team partners with client facing engagements
- Execute demonstrations, POCs, and free trial evaluations of the ActivTrak suite
- Ensure the successful delivery of ActivTrak services by leveraging technical product knowledge to guide customers in the deployment and use of ActivTrak products, including throughout the trial process
- Respond to RFPs and other client technical requests
- Collaborate with senior team members to provide customer feedback and inform product development priorities
Skills & Attributes
We’re looking for candidates who demonstrate the following capabilities:
- Intellectual Curiosity: Passion for exploring new technologies, understanding complex customer environments, and staying ahead of industry developments
- Time & Priority Management: Proven ability to manage multiple sales cycles simultaneously, prioritize high-value opportunities, and meet commitments
- Business Acumen: Strong understanding of business operations, ROI concepts, and how technology investments impact organizational success
- Technical Acumen: Solid technical foundation with ability to quickly master new features, integrations, and platform capabilities
- Data Analysis: Proficiency in analyzing customer data, usage patterns, and business metrics to drive insights and recommendations
- Presentation Skills: Confident presenter who can deliver compelling demonstrations and articulate value propositions clearly
- Ability to Hold the Room: Command presence during customer meetings, handle questions with composure, and guide discussions effectively
- Problem-Solving: Analytical approach to addressing customer objections and designing creative solutions within product constraints
- Relationship Building: Natural ability to build trust and rapport with customers at various organizational levels
- Resilience: Maintain positive attitude through wins and losses, learning from each experience
We’re looking for a technical professional with relevant experience in solutions engineering or technical sales, and:
3 years’ experience in a technical pre-sales function
Demonstrable history of successful SaaS or PaaS solution consulting
Excellent business acumen, and an ability to communicate across all levels of an organization
Strong active listening, written, and verbal communication skills
Excellent teamwork and collaboration skills
Proven ability to manage multiple opportunities simultaneously
Experience conducting technical demonstrations and managing proof of concepts
Competitive compensation and benefits
Position is remote within US
Minimal travel
Limited physical demands
This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company. If you have a proven track record of creative thinking, a drive for learning, and a deep commitment to collaboration, we want to talk to you!
ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
