Key Account Manager

Job description

About Us:

Founded in 1995, ADLINK is one of the world’s leading-edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies.

Salary Range: $120,000 - $130,000 (base)

The Key Account Manager is remote

Approximately 50% travel may be required.

How will you make an impact:

We are seeking a highly motivated and seasoned Key Account Manager (KAM) with a strong focus on the Military, Aerospace, and Government (MAG) sectors. This individual will be responsible for managing ADLINK’s existing defense-related clients while developing new business opportunities with key accounts in these strategic markets.

The ideal candidate will demonstrate a proven ability to hunt and drive new opportunities, manage strategic accounts, and build trusted relationships across both commercial off-the-shelf (COTS) and original design manufacturer (ODM) engagements.

What will you do:

• Develop and execute customer engagement strategies that maximize ADLINK’s value proposition within the Military, Aerospace, and Government sectors.
• Identify and prioritize target accounts in defense programs, aerospace integrators, and government technology initiatives.
• Build and maintain a strong sales opportunity pipeline with consistent focus on exceeding quotas.
• Proactively pursue new opportunities in both new and existing accounts, emphasizing long-term program value creation.
• Create and maintain strategic account plans that deepen customer intimacy and align with customer mission objectives.
• Align ADLINK’s rugged embedded computing, GPU, COTS systems, and defense-grade solutions (including CPCI, VPX, and SWaP-C optimized platforms) with program requirements.
• Serve as the primary business interface between ADLINK and COTS/ODM defense customers, ensuring responsiveness, credibility, and trust.
•  Develop and strengthen executive and cross-functional relationships within customer organizations to expand influence and account growth.
• Lead Master Supply Agreement (MSA) and long-term program negotiations to secure mutually beneficial outcomes.
• Collaborate with ADLINK’s internal teams—Sales Operations, Marketing, Technical Program Management, and Engineering—to execute strategies and deliver results.
• Ensure compliance with U.S. export control regulations, including ITAR and EAR, in all customer engagements, proposals, and business activities.
• Represent ADLINK at defense and aerospace industry events, conferences, and tradeshows.

How will you get here:

Education

• Bachelor’s degree in Business Administration, Engineering, or related field; or equivalent training/experience in high-technology or defense-related industries.

Experience & Qualifications

• Minimum 5+ years of sales/account management experience within the Defense, Aerospace, or Government technology sectors.
• Proven track record selling complex hardware/embedded computing solutions to COTS and ODM defense contractors, aerospace integrators, or government agencies.
• Strong understanding of DoD acquisition cycles, defense contracting processes, and program capture strategies.
• Experience managing a mix of strategic and proactive account activities, including prospecting, qualifying, developing, and closing.
• Familiarity with ITAR and U.S. export control regulations.
• Eligibility for U.S. Security Clearance (Secret or higher preferred).
• Excellent communication, presentation, and negotiation skills.
• Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.
• Self-starter with a hunter mentality; competitive, accountable, and adaptable.
• Customer-centric, consultative, and passionate about delivering excellence in sales and service.

Benefits:

• Medical, Dental, and Vision Insurance.
• Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• 401k retirement plan
• HSA, Health Care FSA and Dependent Care FSA
• Vacation and Sick Leave.
• Paid holidays and floating holidays.

Physical Demands and Work Environment:

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

AAP/EEO Statement:

ADLINK Technology does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Additional information about the role:

Please note this job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This range may be modified at any time at our sole discretion and does not include additional bonus compensation and benefits. Individual compensation packages are based on factors unique to each candidate, including job-related skills, training, experience, qualifications, work location, and market conditions.