About Aerial Direct
We were established in 2012, building on mobile industry experience dating back to 1986. We provide managed telecommunications services and IT solutions to UK businesses. Our offerings include mobile and fixed-line voice, business telecoms, business communications, business mobiles, mobile data, hosted voice, business telephone systems, business broadband, mobile device management, VoIP, and cloud communications.
We are O2’s largest direct partner in the UK, serving over 85,000 businesses and more than 115,000 customers. We hold ISO 27001 for information security management and ISO 22301 for business continuity management.
We’ve been recognized with several industry awards, including O2 Business Excel Partner Of The Year (2025), O2 Business Direct Partner Network Customer Excellence (2025), and the Mobile Industry Award for Best Mobile Service and Solution Provider (2021-2024). We’ve also received Mobile News Awards for Customer Service Business (2024) and Best B2B Dealer/Reseller (multiple years). With a team of over 250 UK-based staff, we maintain a 98% customer satisfaction rate and 90% customer retention.
Mission & Values
Our mission is to help customers have important conversations through strong partnerships and excellent customer experience. For us, every conversation matters.
Team & Culture
We have between 201-500 employees. We strive to create a friendly and supportive work environment where everyone feels included and respected. We believe in recognizing hard work and giving our team the tools, training, and support they need to succeed and grow with us.
Benefits & Perks
We offer a wellbeing program that includes a 24⁄7 Employee Assistance Programme. This provides support for personal and professional issues, including expert advice, counseling, legal, bereavement, and medical information, plus online CBT tools. We also train our managers in mental health awareness.
You get extra holiday days for Christmas, New Year, and your birthday. Your holiday allowance also increases with your length of service. Throughout the year, we offer employee incentives like trips and experiences.
Frequently Asked Questions
Aerial Direct provides managed telecommunications services and IT solutions. These offerings include mobile and fixed-line voice, business telecoms, business communications, business mobiles, mobile data, hosted voice, business telephone systems, business broadband, mobile device management, VoIP, and cloud communications.
Employee benefits at Aerial Direct include a wellbeing program with a 24⁄7 Employee Assistance Programme, additional holiday leave for Christmas, New Year, and birthdays, and an increased holiday allowance based on length of service. The company also offers incentives like trips and experiences throughout the year.
Aerial Direct fosters a friendly and vibrant work environment focused on supporting, including, and respecting employee contributions. The company emphasizes rewarding hard work, providing tools, training, and support, and facilitating employee progression and development.
Aerial Direct’s mission is to enable its customers to have important conversations through effective partnerships and customer experience.
Aerial Direct holds ISO 27001 for information security management and ISO 22301 for business continuity management.
Aerial Direct was founded in 2012.
Aerial Direct is active in the Telecommunications, Mobile And Fixed-line Voice, Business Telecoms, Business Communications, Business Mobiles, Mobile Data, Hosted Voice, Business Telephone Systems, Business Broadband, Mobile Device Management, Voip, and Cloud Communications markets.
Aerial Direct has 201-500 employees.
Aerial Direct hires globally with a remote-first approach, allowing employees to work from anywhere.
Aerial Direct is not actively hiring at the moment. Check back later for new opportunities.
Yes, Aerial Direct is a remote-first company.
Aerial Direct's website is www.aerial-direct.co.uk .
You can find Aerial Direct on X (Twitter) and LinkedIn .
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