Job Description
Job Description
We are recruiting for a Website Content Associate within the Digital Experience team, supporting the delivery of AJ Bell’s growth ambitions.
Working closely with the Website Content Operations Manager, the role will support digital operations across AJ Bell’s website and app, facilitating business-as-usual change as well as making improvements.
You will work with multiple stakeholders from across the business in support of marketing activity, product updates, and regulatory change. Ensuring that customers and prospects have all the information they need on their investing journey and that we deliver on our promise to help people, invest.
What does the job involve?
- Uploading editorial content including regular articles and videos to our website
- Collaborating with the Website Content Executive to build new webpages – these could be product landing pages, special offer pages or educational content
- Assisting with general website maintenance
- Updating video and podcast content
- Assisting with handling change requests for content on the website as required
- Sourcing images for the website site, and resizing, editing, and compressing as necessary
- Working with development teams to improve or develop new features for the website
- Assist in managing the content of the AJ Bell websites and apps including written investment articles, videos, podcasts, and product content using our content management system (Drupal)
- Support with identifying potential website enhancements and any poorly functioning online product features and help to implement improvements
- Ensuring new copy and imagery is uploaded to the site, and is correct and consistent with our brand guidelines and tone of voice
- Ensure content is compliant, correctly reviewed and has been through the internal compliance and business review processes
- Work with the wider Digital Customer Experience team to develop new areas of the website and provide general assistance as required
- Supporting the business to deliver good outcomes for retail customers by helping achieve any regulatory requirements, including consumer duty.
What we’re looking for
- An interest in websites and user experience
- Effective team player
- Good problem solving and attention to detail
- Hard working with a growth mindset
Knowledge & Skills
- Basic knowledge of, and/or willingness to learn:
- HTML
- Content Management Systems (CMS)
- Adobe Creative Suite, especially Photoshop
- MS Office including Word, Excel, Outlook, and PowerPoint
- Analytics packages like Google Analytics or Contentsquare
- Experience using data to inform decisions
- Good communication skills and comfortable working with various people and teams
- Able to work independently and manage own time
About AJ Bell
AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors.
Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.
We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture.
What we offer
- Salary up to £32,000 (dependent on experience)
- 25 days holiday, increasing with service + buy/sell scheme + bank holidays
- 6% Pension with matched contributions
- Discretionary bonus scheme
- Share schemes (including free shares and BAYE)
- Health Cash Plan and discounted private healthcare
- Free onsite gym
- Enhanced family leave (subject to qualifying criteria)
- Travel and bike loan schemes
- Employee Assistance Programme
Life at AJ Bell
- Regular social events including summer and Christmas parties
- Learning and development opportunities tailored to you
- Casual dress code
- Friendly, supportive team environment
Our ways of working
We offer hybrid working, with a minimum of 50% of your working time per month spent in the office.
For new starters, there’s an initial period of full-time office working to help you settle in and build relationships.
Inclusion & diversity
We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.
We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
