Job Description
Diverse experiences. A shared passion.
At Annexus Health, we are a team of dedicated professionals with backgrounds in life sciences, healthcare software technology development, and the healthcare provider setting. While we approach our work from different angles, we are united by our commitment to reducing financial and administrative burdens across the patient access journey to improve access to care and combat financial toxicity at both the patient level and the healthcare organization level.
Financial Counselor
We are seeking a highly driven Financial Counselor to join our growing team. You will be part of a team of enrollment specialists all working toward one goal: reducing financial hardship for patients. This position requires outstanding teamwork, problem-solving, and communication skills. If you’re highly motivated, passionate about helping patients, and eager to join a fast-growing start-up focused on making a difference for patients, then we would love to meet you!
This position is not an immediate hire. Final offers will be extended within a 30–120 day window based on business needs; selected candidates will receive a Letter of Intent during this process. Once an offer is extended, this is a contract-to-hire position. During the contract period, you will work a standard schedule of 40 hours per week. The timing for conversion to full-time employment may vary and will be determined based on performance, business needs, and mutual fit.
What You Will Do:
- Screen all patients on active treatment for eligibility for enrollment into patient support programs offered by life science companies and charitable foundations using reports and task lists via the AssistPoint® software platform
- Verify patients’ insurance benefits, as needed
- Complete financial cost estimates, as needed
- Obtain prior authorizations, as needed
- Review patients’ financial capabilities if not covered by insurance
- Enroll patients into programs with proper documentation via PDF or digital portal
- Communicate directly with on-site client staff to collect signatures on paperwork and prescriptions to submit to the patient assistance programs
- Review and ensure all patients for both medical and pharmacy services have been assessed and enrolled for assistance
- Ensure proper workflow by directly working with your Account Lead
- Provide timely solutions to clients’ problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests
- Research and resolve any outstanding concerns raised by clients
- Respect the dignity and confidentiality of patients
- Assist with training and orientation of new employees as assigned
- Perform other duties as assigned
About You:
- Proficient in payer billing and requirements; experience working with life science and charitable foundation patient support programs desired
- Proven experience in healthcare billing
- Experience in oncology, specialty practice desired
- Proficient in all Microsoft Office applications
- Great attention to detail
- Strong written and verbal communication skills
- Ability to work well with others in a team environment
- Ability to manage time effectively, set priorities, and meet deadlines
- Strong organizational and administrative skills
- Ability/desire to thrive in a service-oriented culture
- Quick and deep learner
- Driven to make a difference
- Love to have fun!
Annexus Health is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Read more about the Annexus Health culture at annexushealth.com/about/.
