Job Description
If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis.
SUMMARY
Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries.
The Billing Specialist is a high-impact individual contributor to Avetta’s client billing and responsible for owning Avetta’s Client Pay billing program end-to-end. This role serves as the subject matter expert for a complex billing model for clients, including invoicing clients on behalf of supplier subscriptions. This position is analytical with primary accountability for generating, validating, and reconciling client data and invoices, as well as supporting month-end close through the preparation and reconciliation of accruals across a large client base. The ideal candidate is highly proficient in Excel, comfortable working across multiple financial systems and datasets, and capable of independently identifying and resolving discrepancies to ensure accuracy, timeliness, and completeness of revenue.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Own the Client Pay billing program end-to-end, including data preparation, invoice generation, adjustments, and reconciliation across systems.
- Serve as the primary subject matter expert for client pay billing logic, ensuring accuracy and consistency in how client-billed supplier activity is calculated and invoiced.
- Prepare and execute client pay invoicing with a high degree of precision, including validating underlying data, applying contract-driven pricing logic, and ensuring all billable activity is captured.
- Perform and post billing adjustments, including credits and invoice corrections, within Zuora and NetSuite as needed.
- Lead month-end close activities, including the preparation of multiple accrual files across a large client base.
- Reconcile billing outputs across systems to ensure completeness and accuracy of revenue, identifying and resolving discrepancies prior to close.
- Run and analyze large, complex datasets across multiple systems, including Excel, OneStream, Snowflake, Power BI, and Tableau. Consolidate outputs from disparate sources, validate data integrity, and produce reconciled reporting used for invoicing and accounting purposes.
- Partner closely with Billing, Accounting, FP&A, Sales, and Client Success to resolve discrepancies, validate billing assumptions, and support accurate financial outcomes.
- Interface with client account managers and, in limited cases, clients directly to investigate and resolve billing issues or disputes.
- Operate with a high degree of independence in identifying issues, performing root cause analysis, and implementing corrections. Ensure no revenue is missed due to process gaps, data inconsistencies, or execution errors.
- Continuously evaluate and improve Client Pay billing processes, including identifying inefficiencies, reducing manual work, and improving accuracy and scalability.
- Contribute to documentation, standardization, and the development of repeatable processes.
- Support testing and implementation of new billing programs, pricing changes, and system enhancements impacting Client Pay. Act as a key stakeholder in ensuring new initiatives are operationally sound and scalable.
IDEAL EXPERIENCE, EDUCATION & TRAINING:
- 4–5 years of experience in billing, accounting operations, financial operations, or a related analytical role with demonstrated ownership of complex workflows.
- Advanced Excel proficiency required, including the ability to work with large datasets, perform reconciliations, and build repeatable analysis (e.g., pivot tables, lookups, data validation, and structured models).
- Experience working with financial and reporting systems such as Zuora, NetSuite, OneStream, Snowflake, Power BI, Tableau, or similar platforms.
- Strong analytical and problem-solving skills with the ability to reconcile data across multiple systems and identify discrepancies quickly and accurately.
- Experience supporting or owning month-end close activities, including accrual preparation and reconciliation.
- Ability to interpret contracts, pricing structures, and billing logic and translate them into accurate billing outputs.
- High attention to detail and accountability for accuracy, timeliness, and completeness of work.
- Strong written and verbal communication skills, with the ability to collaborate cross-functionally and, when necessary, communicate directly with clients.
- Ability to work independently, manage competing priorities, and operate effectively in a fast-paced, high-growth environment.
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