Avochato

We launched Avochato in 2016 as an AI messaging and voice platform for the technology, information, and internet industries. We are a team of 11-50 employees. Our platform provides a unified inbox for business communication across SMS, MMS, RCS, Live Chat, and Voice. Our AI-assisted features include real-time agents, suggested messages, and conversation insights.

We help teams manage high volumes of conversations and facilitate automated texts based on triggers. You can also engage in one-to-one interactions, broadcast messages to multiple recipients, and transfer your existing phone numbers to our platform.

We integrate with systems like Salesforce, Slack, Zapier, Microsoft Teams, and Okta. We are SOC2 and HIPAA compliant. Over 1,000 customers use our platform for millions of two-way conversations. G2.com has recognized us as a Leader in SMS for four consecutive years. Client case studies show whLaw (professional services) achieving 40x ROI, Twiddy (hospitality) seeing 70% faster responses, and a 3P Sales Company (sales & marketing) achieving 100% lead follow-up. We help teams like sales, marketing, support, and operations build customer relationships, generate leads, provide customer support, improve internal communications, and schedule appointments.

Our mission is to build the next generation of business communication tools, making it easy for us to connect with our customers in modern and rewarding ways. Our core values include:

• Impress Customers: We solve customer pain points and go the extra mile.
• Hear All Voices: We collaborate with teammates, include all voices, and build diverse teams for varied perspectives.
• Choose Action: We learn from mistakes, act proactively, and document our actions and learnings.
• Lead With Transparency: We build trust through honesty and upfront communication.
• Master Your Craft: We encourage curiosity, continuous learning, and pride in our work.
• Always Deliver Value: Every interaction provides value to prospects, customers, and teammates.
• Challenge & Commit: We respectfully challenge disagreements to reach optimal decisions, then commit fully.
• Take Ownership: We think long-term, own our goals, projects, tasks, KPIs, OKRs, and their impact, and empower other owners.

We have been a fully remote company since March 2020. Our culture is shaped by our values, emphasizing collaboration, inclusion, and transparency. We encourage team members to take ownership of their work, continuously learn, and deliver value in their interactions. We believe in empowering a better life through work and fostering a positive environment through personal development.

We offer a range of benefits including 100% medical, dental, and vision coverage, a mental health assistance program, a 401k plan, and an FSA savings plan. You receive parental leave, generous equity packages, 15 days of paid time off (PTO), 12 company holidays, and sick days.

Additional perks include a monthly internet stipend of up to $80, bonuses for employee referrals, company-provided equipment, and company swag. We also organize virtual activities such as coffee chats and trivia nights.