Text

We develop customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text App. Our Text App features live chat, a helpdesk, and AI agents. We help brands provide customer service at scale by analyzing, enriching, and automating text communication. We were founded in 2002.

Our product portfolio includes:

• LiveChat: Real-time live chat software for e-commerce sales and support.
• ChatBot: A platform for building and launching conversational chatbots without coding.
• HelpDesk: A ticketing system for managing customer messages and automating support processes.
• KnowledgeBase: AI-powered knowledge base software for customer support and self-service.
• OpenWidget: A website widget for contacting potential customers.

We specialize in online live chat, real-time traffic monitoring, capturing prospects, increasing sales and online conversions, lead generation, help desk software, customer support, and text communication. Our work spans SaaS, Artificial Intelligence, and Large Language Models.

We also offer a Developer Program for building and selling apps in our Marketplace, an Incubator Program to help new products, and a Partner Program for earning commissions by offering our products.

We have 201-500 employees. We foster a dynamic and inclusive culture, offering a remote-friendly environment and flexible working hours. We encourage collaboration across our Sales, Product, and Support teams.

We offer competitive salaries, performance-based incentives, and opportunities for professional growth and career advancement. We support flexible working hours and a remote-friendly environment. For sales roles, this includes competitive OTE (On-Target Earnings) with unlimited upside, a chance for leadership in LatAm expansion, and a clear career path in SaaS enterprise sales. You’ll join a fast-growing SaaS company with market-ready products used by industry leaders.