Job Description
Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.
We offer top-tier benefits and growth opportunities in a culture built on our core values:
Put People First – We foster an inclusive, flexible, and fun workplace.
Create Clarity – Open communication drives trust and results.
Get Things Done – We focus, prioritize, and deliver with excellence.
Deliver with Heart – We lead with kindness, humility, and strong teamwork.
Listen to Our Customers – Their needs drive our innovation.
Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella.
We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you’re inspired by growth and want to make a real difference, Best Egg is the place for you.
We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team.
Managing Director, Credit Risk (2nd Line of Defense)
Overview
The Managing Director, Credit Risk serves as the independent executive responsible for second-line oversight of consumer credit risk across the company’s secured and unsecured lending products. Operating within the Second Line of Defense, this leader establishes and maintains the credit risk governance framework, defines credit risk appetite  and underwriting guardrails , and provides independent challenge to credit decisioning and portfolio performance.. The role partners closely with Credit, Product, Analytics, Finance, Compliance, and executive leadership to ensure that credit risk-taking activities align with the enterprise risk expectations and meet applicable consumer protection and regulatory expectations. This leader is a key advisor to senior management and the Board, providing transparent reporting, escalation of emerging risks, and credible engagement with stakeholders while supporting responsible, sustainable growth.
Reporting Relationship
Reports to the Chief Legal Officer.
Provides regular updates and recommendations to senior management and the Board (or Board Risk Committee) on credit risk posture, emerging risks, and portfolio resilience.
Posting requirements:
Internal and external candidates: Posting from 2/9/26 - 2/13/26
Internal candidates eligible to post: Levels: 109, 208 - 209, 307 - 308, 400.
Key Responsibilities:
Credit Risk Ownership & Oversight
Establish and maintain credit risk appetite, lending guardrails, and buy-box frameworks, including thresholds for approval rates, loss, concentration, and portfolio mix.
Independently review, assess, and challenge all material credit strategy, policy, and model changes proposed by the First Line of Defense for conceptual soundness, empirical support, and alignment with risk appetite.
Ensure compliance with internal policies, regulatory expectations, and model risk management standards.
Portfolio Risk Monitoring & Analytics
Independently analyze portfolio performance across products, segments, channels, and vintages, including early warning indicators, loss emergence, and tail risk.
Conduct end-to-end credit risk assessments, incorporating underwriting, customer management, collections, and recovery outcomes.
Monitor consumer behavior trends, macroeconomic indicators, and external risk signals to identify current and emerging credit risks.
Partner with Finance and Analytics to review loss forecasts, stress scenarios, and capital/liquidity implications.
Downturn Preparedness & Playbooks
Own the development, maintenance, and governance of recession, credit tightening, and liquidity playbooks.
Define leading indicators, triggers, and thresholds that inform when credit tightening or risk mitigation actions are required.
Regularly test and refresh stress scenarios to ensure portfolio resilience under adverse economic, consumer, or geopolitical conditions.
Provide clear, actionable recommendations to senior leadership during periods of stress or uncertainty.
Independent Challenge & Risk Mitigation
Identify key areas of elevated or emerging risk and work collaboratively with the First Line of Defense to mitigate risk while preserving business objectives.
Ensure material risks are appropriately documented, escalated, and tracked through remediation.
Provide effective challenge while maintaining strong, constructive partnerships with product and credit leaders.
Governance, Policy & Controls
Ensure group credit policies, standards, and risk governance frameworks are consistently applied across consumer lending products.
Provide oversight of controls related to guardrails, underwriting standards, model usage, and strategic risk decisions.
Support regulatory exams, internal audits, and model reviews related to credit risk.
Prepare executive- and board-level materials summarizing portfolio health, key risks, and recommended actions.
Leadership & Influence
Act as a trusted senior advisor to executive leadership on credit risk matters.
Build and lead a high-performing 2LOD credit risk team with strong analytical depth and sound judgment.
Foster a culture of transparency, independence, and constructive challenge.
Communicate complex credit risk topics clearly and credibly to non-technical stakeholders, including senior executives and board members.
Qualifications & Experience
Education
Bachelor’s degree required; advanced degree (MBA, MS, PhD) preferred.
Experience
12+ years of progressive experience in credit risk management within consumer lending. At least 5 years bank experience, including interacting with bank regulators, strongly preferred.
Minimum of 5 years management experience leading a risk, compliance, or credit-related team of professionals.
Demonstrated senior leadership experience in a Second Line of Defense, Risk Management, or Model Risk role.
Proven experience designing, building, and scaling an independent Second Line of Defense credit risk function from the ground up, including establishing governance frameworks, policies, reporting, and effective challenge where no formal 2LOD credit risk infrastructure previously existed.
Deep expertise in underwriting models, credit policy, portfolio analytics, loss forecasting, and fair lending principles.
Strong understanding of consumer credit products (e.g., personal loans, credit cards, secured lending).
Proven experience leading downturn preparedness, stress testing, and recession response strategies.
Track record of effective partnership and challenge with First Line of Defense leaders and teams.
Key Competencies
Demonstrated ability to operate independently from the business, yet collaboratively, while providing effective challenge and oversight.
Experience engaging with state and federal banking regulators and navigating safety and soundness expectations in a bank or bank-owned fintech environment.
Strong ability to communicate complex credit risk issues clearly and credibly to senior management, risk committees, and boards, and influence outcomes.
Demonstrated ability to align fintech operating practices with bank-level enterprise risk management and governance requirements.
Skill in identifying emerging risks and early warnings through trend analysis, stress testing, and key risk indicators, and driving timely remediation.
·Ability to foster a strong risk culture and influence business leaders without direct ownership of P&L or origination decisions.
Proven success building, scaling, and maturing credit risk functions, processes, and teams in fast-growth or transformational environments.
Strong analytic and strategic thinking skills.
$250,000 - $290,000 a year
In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 40% of base salary. This position may also be eligible for a long-term cash incentives.
Employee Benefits
Best Egg offers many additional benefits for our employees, including (but not limited to):
·      Pre-tax and post-tax retirement savings plans with a competitive company matching
program
·      Generous paid time-off plans including vacation, personal/sick time, paid short–
term and long-term disability leaves, paid parental leave, and paid company
holidays
·      Multiple health care plans to choose from, including dental and vision options
·      Flexible Spending Plans for Health Care, Dependent Care, and Health
Reimbursement Accounts
·      Company-paid benefits such as life insurance, wellness platforms, employee
assistance programs, and Health Advocate programs
·      Other great discounted benefits include identity theft protection, pet insurance,
fitness center reimbursements, and many more!
#LI-REMOTE
In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
