Best Egg Logo

Recovery Operations & Project Coordination Intern

Job Description

Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.

We offer top-tier benefits and growth opportunities in a culture built on our core values:

Put People First – We foster an inclusive, flexible, and fun workplace.

Create Clarity – Open communication drives trust and results.

Get Things Done – We focus, prioritize, and deliver with excellence.

Deliver with Heart – We lead with kindness, humility, and strong teamwork.

Listen to Our Customers – Their needs drive our innovation.

Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella.

We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you’re inspired by growth and want to make a real difference, Best Egg is the place for you.

We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team.

This internship sits at the intersection of Recovery Operations, vendor management, and project execution. The role supports initiatives tied to loan placements and debt sales, working closely with internal stakeholders, external suppliers and technology partners.

This person will be embedded in active workstreams and expected to help drive coordination, visibility, and execution.

Key Responsibilities

  • Coordinate and support recurring and ad hoc meetings with:

    • Equabli (technical partner)
    • Debt buyers and external collection vendors
    • Internal stakeholders across Operations, Technology, and Product
  • Own meeting logistics: scheduling, agendas, and follow-ups

  • Capture clear, actionable meeting notes and distribute structured meeting minutes

  • Track action items, risks, and dependencies across multiple initiatives

  • Follow up with stakeholders to ensure progress against commitments

  • Provide regular status updates and progress summaries to leadership

  • Assist in managing timelines related to loan placement and recovery initiatives

  • Support documentation of operational processes tied to recovery workflows

  • Build process maps / flow diagrams to visualize current and future state operations

  • Identify gaps, inefficiencies, or breakdowns in coordination and escalate appropriately

What Success Looks Like

  • Meetings are organized, productive, and result in clear next steps
  • Action items don’t stall—stakeholders are held accountable
  • Leadership has visibility into progress without needing to chase updates
  • Process documentation is clear, usable, and improves team execution

Qualifications

  • Currently pursuing a bachelor’s degree in business, Finance, Operations, or related field
  • Strong organizational and time management skills
  • Comfortable managing multiple workstreams simultaneously
  • Clear, concise written and verbal communication skills
  • Ability to work with cross-functional teams and external partners
  • High attention to detail, especially in documentation and follow-up
  • Self-starter mindset; able to operate with minimal oversight

Preferred (Not Required)

  • Exposure to project management concepts or tools (e.g., Jira, Smartsheet)
  • Interest in fintech, collections, or recovery operations
  • Experience building process maps (Visio, Lucidchart, Miro, etc.)

$24 - $24 a year

Employee Benefits

Best Egg offers many additional benefits for our employees, including (but not limited to):

·       Pre-tax and post-tax retirement savings plans with a competitive company matching

program

·       Generous paid time-off plans including vacation, personal/sick time, paid short–

term and long-term disability leaves, paid parental leave, and paid company

holidays

·       Multiple health care plans to choose from, including dental and vision options

·       Flexible Spending Plans for Health Care, Dependent Care, and Health

Reimbursement Accounts

·       Company-paid benefits such as life insurance, wellness platforms, employee

assistance programs, and Health Advocate programs

·       Other great discounted benefits include identity theft protection, pet insurance,

fitness center reimbursements, and many more!

#LI-REMOTE

In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here

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