Operations Coordinator

🇵🇱 Poland - Remote
🏢 Business🔵 Mid-level

Job description

We are looking for an Operations Coordinator to support our carsharing fleet and daily operations. It’s an exciting once-in-a-lifetime opportunity to join the fast-growing mobility sector and Europe’s transportation unicorn.

<strong>About us</strong>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

<strong>Main tasks and responsibilities:</strong>

  • Monitoring and documentation of accidents and damages according to specifications   
  • Handing in damages and claims with insurances 
  • Follow-up communication with customers and insurers about accidents and claims 
  • Creation of reports to monitor volumes and performance
  • Supporting growth and quality of operations.
  • Assist on further operational duties as requested

<strong>About you:</strong>

  • You care about people and you are passionate about helping others
  • Excellent communication skills in both English and Polish.
  • You are a collaborator with excellent negotiation and communication skills (both verbal and written) in English and Polish.
  • You are analytical and have a data-driven mindset with excellent Excel skills
  • You are a natural problem solver and quick learner.
  • You thrive in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

<strong>Why you’ll love it here:</strong>

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 600+ cities across 50+ countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
  • Take care of your physical and mental health with our wellness perks.

* Some perks may differ depending on your location and role.

#LI-Hybrid

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