Job Description
Description
The School by School Team Lead plays a pivotal role in driving high-quality direct-to-school sales execution. You will be leading the team and making the sales process more efficient as well as owning higher value client sales through to close.
Key Responsibilities
Oversee day-to-day objectives and act as first point of contact for the SbyS team.
Driving and enforcing high call engagement and delivering KPI outcomes as a team
Working closely with the Pre sales function to support product demonstrations and Module specific expert sessions
-Leading by example- Contributing and driving exemplar end to end sales processes and conversion.
Managing the SDR function- Mentoring and driving the SDR function i.e. cold/warm calling strategies/building out SDR playbooks and emailing strategies to support lead gen across the entire sales team,etc
Conducting weekly 121, forecast and lead calls to drive pipeline hygiene, lead and pipeline hygiene/conversion. i.e. lead to opp conversion %, Demo to won conversion %
Pro active approach/mindset: Working cross departmentally to execute/conversion long cycle complex sales
Potentially adding some comments about understanding the MIS landscape, continually developing/changing and having a good grasp of this is essential to staying on top of the role.
• Ensure incoming leads are followed up rigorously
• Maintain strong D365 pipeline hygiene: ownership, naming conventions, next steps, enthusiasm notes.
• Ensure consistent sales journey quality and full CRM recording of activities.
• Lead targeted outreach to key school cohorts based on actionable insights
• Drive sales-line coverage reliability, with rota management and missed-call reduction.
• Coordinate with Product, Customer Care and Marketing to align messaging and readiness.
• Champion Dynamics workflows such as contract templates and welcome pack processes.
Collaboration with Other Teams
• Liaise with SbyS, MAT and LA teams to support multi-route opportunity creation. Inputting to and engaging in Quarterly Business Reviews and Quarterly Strategy Meetings
• Provide input and support for presentations and demonstrations, ensuring consistency and quality.
• Work with Marketing on distribution of materials and coordinated outreach.
CRM Utilisation & Reporting
• Maintain accurate D365 records including activities, conversations, and KPIs.
• Prepare Operational Weekly reporting including pipeline summaries, conversion data, and activity updates.
Skills and Experience
Required:
• Experience in end-to-end SaaS and/or EdTech sales, ideally with MIS market exposure.
• Strong interpersonal and communication skills.
• Ability to coach team members and enforce consistent processes.
• Self-starter with strong organisational ability.
Desired:
• Strong CRM (e.g. D365) capability and reporting discipline.
• Experience in business development within MATs, schools or LAs.
• Sales Operational Efficiency experience.
Benefits
• Competitive salary package with performance-based commission.
• Pension contribution.
• 24 days annual leave plus Bank Holidays (increasing to 28 after 5 years).
• Birthday day off.
• Employee Assistance Programme.
• Training and development opportunities.
• Company social events throughout the year.
