Job Description
AI Programme Manager
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Lead complex AI transformation programmes across global financial services organisations
The Role
Join Capco’s Business Consulting practice as an AI Programme Manager, supporting leading financial services organisations in delivering large-scale AI and Generative AI transformation initiatives. This role sits at the intersection of programme leadership, strategic delivery, governance, and AI-enabled business transformation, helping clients scale AI capabilities in a controlled, commercially valuable, and operationally sustainable way.
You will lead complex transformation programmes spanning business, operations, technology, risk, and compliance teams, ensuring AI initiatives are effectively governed, strategically aligned, and successfully delivered within highly regulated environments. The role combines strong programme management capability with consulting, stakeholder leadership, commercial awareness, and an understanding of emerging AI technologies and enterprise delivery challenges.
Working closely with senior client stakeholders, delivery teams, and AI specialists, you will oversee delivery roadmaps, programme governance, risk management, reporting, and cross-functional coordination, while helping clients navigate the broader organisational, operational, and regulatory considerations associated with AI adoption at scale.
What You’ll Do
- Lead the delivery of complex AI and Generative AI transformation programmes across financial services organisations, overseeing governance, delivery planning, RAID management, stakeholder engagement, and programme execution activities
- Partner with senior stakeholders across business, technology, operations, risk, compliance, and product teams to shape delivery roadmaps, align priorities, and ensure successful implementation of AI-enabled capabilities
- Drive programme governance, reporting, KPI tracking, and delivery oversight across multiple workstreams, ensuring initiatives remain commercially focused, strategically aligned, and operationally sustainable
- Support the integration of responsible AI, governance, regulatory, and risk management considerations into programme delivery, including alignment with evolving AI regulatory frameworks and enterprise controls
- Contribute to practice growth through client relationship management, consulting leadership, thought leadership, mentoring, and support for business development and proposition activities
What We’re Looking For
- Significant experience leading complex transformation or technology programmes within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance
- Strong understanding of programme management methodologies, governance frameworks, Agile and hybrid delivery approaches, and enterprise transformation delivery within regulated organisations
- Knowledge of AI, Generative AI, and emerging AI technologies, including enterprise AI adoption challenges, governance considerations, and operational implications within financial services
- Proven ability to engage and influence senior stakeholders across business and technology functions, translating strategic objectives into actionable delivery outcomes and measurable business value
- Commercially minded and delivery-focused, with strong communication, problem-solving, risk management, and cross-functional leadership capabilities
Bonus Points For
- Previous consulting or advisory experience within a professional services environment at Principal Consultant or equivalent level
- Experience supporting AI governance, responsible AI, model risk management, or AI regulatory compliance initiatives within financial services
- Familiarity with AI operating models, enterprise AI adoption strategies, or AI-enabled productivity and transformation programmes
- Experience managing multidisciplinary delivery teams across product, engineering, operations, and business functions
- Exposure to tools and platforms such as Microsoft Copilot, enterprise AI ecosystems, Power Platform, or workflow automation solutions
Why Join Capco
- Lead high-impact AI transformation programmes for leading financial services organisations
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, leadership development, and industry certifications
- Play a key role in shaping enterprise AI transformation strategies and delivery approaches
- Help organisations unlock the value of AI through practical, people-focused transformation and innovation
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually, plus a Business Coach assigned from Day One to support your development and career growth.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
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