Job description
Business Analyst – Financial Services
Location: Toronto (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Bring clarity and impact to complex transformations
The Role
We’re looking for a Business Analyst to join Capco’s Business Consulting practice in Toronto. You’ll be working closely with our financial services clients to define business requirements that drive impactful change across systems and operations. This role requires strong collaboration with solution and technology delivery teams to ensure alignment from ideation to implementation.
What You’ll Do
Elicit and document high-level business requirements with input from cross-functional teams
Translate business needs into detailed system requirements and supporting artefacts
Facilitate workshops and meetings with stakeholders to refine requirements
Collaborate with technology teams to align requirements with solution design
Support testing and validation to ensure requirements are met
What We’re Looking For
Proven experience as a Business Analyst within financial services
Ability to translate complex business problems into structured documentation
Strong communication and stakeholder management skills
Experience working within Agile or hybrid project delivery frameworks
Familiarity with process mapping, user stories, and acceptance criteria
Bonus Points For
Experience in core banking or capital markets transformation initiatives
Exposure to enterprise architecture or solution design practices
Proficiency with tools such as JIRA, Confluence, or Visio
Knowledge of regulatory or compliance-driven projects
Business analysis certification (CBAP, CCBA, or equivalent)
Why Join Capco
Deliver high-impact technology solutions for Tier 1 financial institutions
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy
We offer a competitive, people‑first benefits package designed to support every aspect of your life in Toronto:
Core Benefits:
Discretionary performance bonus; RRSP matching; extended health, dental, and vision coverage.
Life insurance and critical illness protection.
Work‑Life & Flexibility:
Hybrid working model (office / remote), with 4 days in office
Generous vacation policy, plus statutory holidays; paid parental, adoption, and family leave.
Wellness & Mental Health:
Employee Assistance Program; virtual mental health/wellness support.
Coverage for paramedical services (e.g. physiotherapy, chiropractor) and virtual care.
Learning & Development:
Professional development budget for certifications, workshops, conferences.
Internal coaching, mentorship, and learning programs.
Extra Perks:
Gym / fitness reimbursement or partnerships.
Discounts or memberships (e.g. wellness apps, software tools).
Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
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