Job Description
About Capco
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
Role Summary
We are seeking a detail-oriented UAT Analyst to support User Acceptance Testing (UAT) activities for a digital banking platform. This role is responsible for executing test cases, validating system functionality, and ensuring that customer journeys, transactions, and operational processes perform as expected.
Key Responsibilities
- Review and understand assigned test cases, business rules, and expected outcomes
- Prepare and manage test data aligned with testing requirements
- Perform pre-execution checks (e.g., system access, user roles, environment readiness)
- Execute UAT scenarios and test cases accurately within defined timelines
- Validate system behavior across channels, workflows, and backend processes, and document results clearly
- Log and track defects with complete supporting details (steps, evidence, screenshots, environment)
- Re-test resolved defects following deployment to UAT
- Collaborate with cross-functional teams (UAT analysts, test leads, IT teams, and vendors) during defect triage
- Maintain and update daily test execution progress in tracking tools
- Escalate issues such as blockers, unclear functionality, or environment constraints in a timely manner
- Participate in daily stand-ups and defect review meetings
Qualifications & Experience
- 1–3 years of experience in software testing or User Acceptance Testing
- Exposure to banking operations or digital channels is an advantage
- Basic understanding of system workflows and transaction processing
- Ability to follow structured test scripts and document results accurately
- Familiarity with defect management tools (e.g., JIRA, Azure DevOps) is preferred
- Strong attention to detail with a methodical and disciplined approach
- Ability to work effectively under tight deadlines in a fast-paced environment
- Proficiency in Thai and English (intermediate level or above) for communication and documentation
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
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