Job Description
Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you’ll love this opportunity as Schools Account Executive
As a Schools Account Executive, you’ll play a key role in helping us achieve our keep, grow, and get objectives within the education sector. You’ll foster strong relationships with both existing and prospective customers, driving growth of our Daymap solution while acting as a customer champion and trusted advisor.
What you’ll be doing:
- Engage with customers – making outbound calls to check in on account health and uncovering new Daymap opportunities.
- Drive growth – focusing on retention, upsell, and cross-sell opportunities within the business unit.
- Build strong relationships – developing credibility and trust with key customer stakeholders.
- Manage opportunities in Salesforce – including forecasting, pipeline growth, opportunity progression, and account reviews.
- Understand customer needs – identifying solutions that meet their goals and challenges.
- Stay market-aware – keeping up to date on competitor products and services.
- Collaborate with marketing – supporting campaigns and initiatives to generate interest and drive sales.
- Nurture the sales pipeline – ensuring active engagement, progression, and timely closure of opportunities.
- Adapt to evolving business needs – responsibilities may change over time as the sales environment shifts.
What you’ll do to be successful in the role
- Proven track record in sales account management and new business prospecting.
- Proficiency in Salesforce for managing pipeline, forecasting, and opportunities.
- Experience in application software and services sales.
- Strong knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Target-driven – takes full ownership and accountability for achieving results.
- Ambitious and resilient – action-oriented, tenacious, positive, and determined to succeed.
- High attention to detail – methodical and consistent in compiling quotes and proposals.
- Excellent written and verbal communication skills.
- Ability to work autonomously while seeking guidance when needed.
- Strong communication and presentation skills with the ability to build relationships at all levels within schools.
We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don’t necessarily meet every single point on the list , please still get in touch. We’d love to have a chat and see if you could be a great fit. We welcome your unique talents, please apply for this role if it would make you excited to come to work every day.
Why you’ll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Here’s what you can expect:
We’re all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job- Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
