Job Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you’ll love this role as Senior Tester at Civica
The Analytics and Business Intelligence (ABI) team provides data-driven insights to key decision-makers through both standard and ad hoc reporting, along with effective data management for all reported data sets.
At Civica, we operate in a global environment, which may occasionally require working outside regular business hours to collaborate across regions.
One of the best aspects of this team is its strong culture— ABI works on impactful internal projects that are critical to the business and fosters a collaborative, diverse, and supportive environment across geographies.
This role leads the ABI testing function by driving a manual TDD approach and ensuring high-quality BI testing across reports, dashboards, data models, and ETL solutions. You will perform end-to-end manual testing with strong SQL-based data validation, uphold industry best practices, collaborate in Agile workflows, mentor junior testers, and partner with cross-functional teams to ensure accuracy, clear documentation, and continuous improvement across all QA activities.
What you will need to be successful in this role
To be successful in this role, you will bring strong attention to detail, a passion for delivering high-quality solutions, and a proactive mindset focused on continuous improvement. You should demonstrate solid leadership and mentoring abilities, excellent organisational skills, and the capacity to manage multiple priorities. Being a collaborative team player who works respectfully with others, shares knowledge openly, and contributes to an inclusive, supportive team culture is essential.
You will also have
- Proven experience as a Senior Tester or QA Lead in a BI, analytics, or data warehouse environment.
- Strong understanding of manual Test-Driven Development (TDD) principles.
- Good working knowledge of Power BI, including validating visuals, DAX measures, and data model logic.
- Extensive experience in testing BI dashboards, data models, ETL pipelines, and performing SQL-based data validation.
- Strong SQL skills for data verification across multiple data sources.
- Solid understanding of Agile methodologies with experience in Scrum or Kanban teams.
- Hands-on experience with Azure DevOps (or similar) for test case management, work item tracking, and defect reporting.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work proactively and independently while collaborating effectively with cross-functional teams.
Why you’ll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here’s what you can expect:
We’re all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans- there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job- Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
