About Community Phone
We started in 2018, providing a phone and software platform for families and businesses. We now serve over 25,000 customers across America.
Our service gives you reliable phone connectivity without internet access. It even works during power outages, supported by a 26-hour backup battery. Key features include 99%-effective spam blocking, voicemail-to-text, smart call routing, and unlimited nationwide calling with the option to keep your existing number.
We offer a 3-year price lock and a money-back guarantee if coverage isn’t available. Forbes has also highlighted us as a top home phone service provider, and our platform has handled over 20 million calls.
Our customer base includes individuals like seniors and large organizations such as McDonald’s, The Salvation Army, Starbucks, Wells Fargo, KFC, Dunkin Donuts, and Chick-fil-A. A mobile app is available for iOS and Android to access voicemails, call history, emergency/911 data, and call forwarding.
Mission & Values
Our mission is to modernize telecom for small businesses and communities throughout America. We want to rethink how people stay connected and build a future for telecom that is fast, human, and trustworthy. We aim to offer a friendlier experience than traditional providers.
Our identity is built on six core values:
- Curiosity: We encourage open-mindedness and continuous learning.
- Efficiency where it counts: We operate lean and optimize our resources.
- Bias toward action: We prioritize decisive action and take calculated risks.
- Transparency: We believe in open and direct communication.
- Founder mindset: We approach our work with ownership and always seek improvement.
- Caring mentality: We prioritize our customers and foster a teamwork-oriented, customer-focused culture.
Team & Culture
We’re a 100% remote, global team of over 75 people. Our culture is ambitious, deeply customer-focused, curious, and collaborative. We’re driven by the impact we can make together.
We encourage a fast-paced, startup environment where everyone moves quickly, makes decisions, and takes ownership of their results. We aim to prevent phone scams, connect families, and power millions of calls through our in-house cloud. We focus on solving tough problems and making a real impact.
Our work environment avoids unnecessary bureaucracy and endless meetings, so we can focus on meaningful work. We also organize team offsites to foster global collaboration.
Benefits & Perks
For our U.S.-based teammates, we offer comprehensive health, dental, and vision coverage, plus a 401(k).
Globally, we provide the support, tools, and trust our teammates need to grow and perform well. Everyone receives competitive pay based on their role, level, and location.
Our remote and global work environment encourages ownership and provides many growth opportunities, including access to training, mentorship, and development to help build new skills.
Frequently Asked Questions
Community Phone provides a phone and software platform that offers reliable phone service without requiring internet connectivity. This service includes features like spam blocking, voicemail-to-text, smart call routing, unlimited nationwide calling, and a backup battery. They also offer a mobile app for managing voicemails, call history, and call forwarding.
For U.S.-based employees, Community Phone offers comprehensive health, dental, and vision coverage, along with a 401(k). Globally, the company provides support, tools, and trust for professional growth and performance. They also offer competitive compensation, remote and global work flexibility, opportunities for ownership and career advancement, and access to training, mentorship, and skill development.
Community Phone fosters an ambitious, customer-focused, curious, and collaborative culture. The company operates as a 100% remote, global team that values transparency, efficiency, and a bias towards action. It encourages a ‘founder mindset,’ where individuals take ownership of their work, make decisions quickly, and focus on delivering significant impact.
Community Phone operates with a 100% remote and global team structure. Team members collaborate across continents in various roles, including sales, engineering, and customer support. The company emphasizes an environment with minimal bureaucracy, promoting individual ownership and impactful contributions.
Community Phone was founded in 2018.
Community Phone is active in the Tech Support, Customer Support, Phone Plans, Cell-phone Support, and Customer Service markets.
Community Phone has 51-200 employees.
Community Phone hires globally with a remote-first approach, allowing employees to work from anywhere.
Community Phone is not actively hiring at the moment. Check back later for new opportunities.
Yes, Community Phone is a remote-first company.
Community Phone's website is www.communityphone.org .
You can find Community Phone on LinkedIn .
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