Senior Engineering Manager AI Platform

Job description

About the Opportunity

Join Contentful’s AI Platform team as a Senior Engineering Manager - AI Platform (f/m/d) and play a pivotal role in shaping the next generation of AI-powered, developer-friendly platform capabilities. Our AI Platform teams are building the trusted foundation that enables Contentful and our customers to confidently deliver AI-enabled experiences. In this role, you will help drive two critical areas of our AI strategy:

• Empowering customers and internal teams to build accurate, trustworthy, and governed agentic solutions that are easy and intuitive to adopt.
• Providing enterprise-ready access to LLMs that enables product teams across Contentful to deliver secure, scalable, and reliable AI-powered features.

This is an excellent opportunity for a technical manager who thrives at the intersection of product development, platform engineering, and cross-functional collaboration. Your work will amplify Contentful’s ability to bring innovative AI solutions to market, scaling impact across multiple teams and business functions.

What to expect?

• Lead and scale high-performing engineering teams focused on core AI platform capabilities.
• Set and maintain a technical vision for scalable, developer-friendly tools that empower feature teams to rapidly and reliably build and integrate AI-powered solutions.
• Drive initiatives around modular AI actions, streaming support, observability, and traceability, ensuring compliance with AI content authenticity and regulatory requirements (such as EU AI Act and GDPR).
• Partner with Product, Design, and Engineering leaders to align strategic roadmaps and deliver measurable business value.
• Ensure AI capabilities (agentic frameworks and LLM platforms) are secure, governed, reliable, and intuitive.

Serve as a consultant and enabler for product teams by delivering reusable, well-documented AI platform components and guiding adoption.

• Recruit, mentor, and coach team members to foster technical and leadership growth.
• Guide teams through the full lifecycle: discovery, design, implementation, scaling, and continuous improvement.
• Act as a thought partner to senior leadership, helping shape Contentful’s long-term AI strategy.
• Promote responsible AI development practices, including ethics, bias mitigation, and privacy.
• Monitor market and technology trends, evaluating emerging tools and methodologies.

What you need to be successful

• 5+ years experience in technical leadership, specifically managing software/platform engineering teams; direct experience building platform products and infrastructure at scale.
• Proven track record delivering high-quality software and platform capabilities for internal and external customers.
• Deep engineering background including cloud architectures, containerization, and scalable APIs.
• Demonstrated ability to abstract complex AI technologies (LLMs, RAG, integrations) into usable, compliant, and extensible platform features.
• Strategic, data-driven thinking in translating business requirements into effective technical execution.
• Advanced stakeholder management and cross-functional collaboration skills.
• Experience embedding governance, compliance, and privacy (e.g., GDPR, CCPA, AI transparency requirements) within development practices.
• Outcome-oriented and pragmatic; focused on delivering tangible business impact and customer value.
• Entrepreneurial mindset; comfortable with ambiguity and change.
• Commitment to professional development and team growth.
• Excellent communication skills aligning diverse stakeholders.
• [Bonus] Experience in content management, digital experience platforms, or integrating AI/ML solutions into SaaS platforms.
• [Bonus] Understanding of AI ethics, bias mitigation, and responsible AI practices.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-Remote #LI-KH1

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at [email protected]__with any information you may have.

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