Crossing Minds Logo
Developed an AI personalization and retrieval platform for e-commerce before joining OpenAI.

About Crossing Minds

We developed an AI platform for real-time 1:1 personalization in e-commerce. Our platform helped companies recommend relevant products, intelligently upsell and bundle, and personalize emails and SMS. We tailored our AI to each store’s specific needs, which boosted shopping relevance, conversion, retention, and online sales. Shopify recognized us as a recommendation engine.

We also built a retrieval platform for creating accurate, secure, and scalable AI applications. This included developing infrastructure for real-time applications and establishing foundations in personalization, retrieval-augmented generation, real-time machine learning, and information retrieval for large language models. We founded Crossing Minds in 2017 and built it for eight years. Our team has now joined OpenAI.

Mission & Values

We believed that the best AI assistants understand people’s intentions, learn their long-term preferences, and recognize individual uniqueness, rather than just predicting their next actions. Our core values were integrity, empathy for users and colleagues, empowering others, and always striving to over-deliver. We joined OpenAI with a mission to ensure artificial general intelligence benefits all of humanity.

Team & Culture

We were a team of 11-50 employees. Our culture valued curiosity, courage, and dedication, which helped us turn challenges into growth opportunities. We lived our core values of integrity, empathy, empowering others, and over-delivery every day. We had offices in San Francisco, Toronto, and Paris.

Frequently Asked Questions

What products or services did Crossing Minds offer?

Crossing Minds offered an AI platform for real-time 1:1 personalization in e-commerce, providing product recommendations, upsells, bundles, and personalized emails and SMS. They also developed a retrieval platform for building AI applications, focusing on personalization, retrieval-augmented generation, real-time machine learning, and information retrieval for large language models.

What technologies did Crossing Minds specialize in?

Crossing Minds specialized in artificial intelligence, deep learning, machine learning, recommendations, personalization, conversion rate optimization, upsell, Retrieval-Augmented Generation (RAG), Large Language Models (LLM), and Fine Tuning.

What is the current status of the Crossing Minds team?

After eight years of building Crossing Minds, the entire team has joined OpenAI.

What is the company's work culture like?

The company’s culture was characterized by core values including Integrity in actions, Empathy for users and colleagues, a commitment to Empower Others, and a relentless drive to Over-Deliver. The team demonstrated curiosity, courage, and dedication.

Where are Crossing Minds' offices located?

Crossing Minds had offices in San Francisco, Toronto, and Paris.

When was Crossing Minds founded?

Crossing Minds was founded in 2017.

What industries and sectors does Crossing Minds specialize in?

Crossing Minds is active in the Artificial Intelligence, Deep Learning, Machine Learning, Recommendations, Personalization, Conversion Rate Optimization, Upsell, Rag, Llm, and Fine Tuning markets.

How many people work at Crossing Minds?

Crossing Minds has 11-50 employees.

Where does Crossing Minds hire?

Crossing Minds hires globally with a remote-first approach, allowing employees to work from anywhere.

Is Crossing Minds hiring?

Crossing Minds is not actively hiring at the moment. Check back later for new opportunities.

Does Crossing Minds hire for remote and work from home roles?

Yes, Crossing Minds is a remote-first company.

What is Crossing Minds's website?

Crossing Minds's website is www.crossingminds.com .

Where to find Crossing Minds on social media?

You can find Crossing Minds on X (Twitter) and LinkedIn .

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