Job Description
Company Description
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.
Job Description
Purpose
The Senior System Management Engineer is responsible for the implementation, configuration, and maintenance of IT monitoring tools and systems. The main goal is to ensure the continuous availability, performance, and reliability of business-critical infrastructure by proactively identifying and resolving system-related issues.
Team description
Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for German-speaking talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes.
WHAT WILL YOU DO?
- Configure, manage, and maintain IT infrastructure monitoring tools
- Ensure comprehensive monitoring coverage across servers, applications, and network components
- Develop and fine-tune monitoring rules, thresholds, dashboards, and alerts
- Work closely with infrastructure, application, and service teams to ensure timely resolution of incidents
- Perform root cause analysis and support problem management
- Participate in system upgrades, migrations, and automation projects
- Ensure documentation is up-to-date and follows operational standards
- Collaborate with cross-functional teams on tool integration and enhancement
- Support audit and compliance activities related to monitoring
- Provide on-call support as needed
Qualifications
YOU WILL SUCCEED IF YOU:
- Have minimum 2 years of hands-on experience with the following monitoring tools:
- Icinga2
- Broadcom Spectrum
- Centreon
- Amdosoft b4
- PRTG
- Grafana
- Prometheus
- Solid understanding of infrastructure monitoring principles and best practices
- Experience with SNMP, WMI, and API-based data collection
- Ability to create monitoring templates, scripts, and automation where needed
- Experience with Linux/Unix and Windows environments
- Analytical thinking and problem-solving skills
- Excellent communication and teamwork abilities
Desired Certifications (Nice to Have):
The ideal candidate would hold, or be willing to obtain, one or more of the following certifications:
- Zabbix Certified Professional / Expert
- Prometheus Certified Associate (PCA)
- Grafana Labs Certification
- ITIL Foundation (v3 or v4)
- Linux Professional Institute Certification (LPIC-1 or higher)
- Microsoft Certified: Azure Administrator Associate
- CompTIA Network+ / Server+
- Certified Kubernetes Administrator (CKA) – if working in containerized environments
- ITIL
Language Requirements:
German – Nice to have
English – Upper Intermediate (B2)
Possible specialisation
- Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.
Additional Information
WHY SHOULD YOU CHOOSE US?
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development
- Benefits with focus on health and sport
- Benefits with focus on family and work – life balance
- Other benefits
For more information about our benefits click to Benefits
Salary
Final salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1850€ /brutto.
Additional information
\* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.
