Job Description
SMASH, Who we are?
We are agents for tech professionals in Costa Rica and Colombia that help them build careers in the United States.
We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.
We aim to find the perfect match. As agents, we pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent fast.
We purposefully move away from the “contractor” or “outsourcing” type of relationship. Our clients don’t want contractors or “just a service.” Neither does our talent.
Our Benefits
Wellness Coverage
Remote Work
Birthday day off
Recognition and rewards system
Referrals Program
Business skill coaching
English classes for Smashers and relatives
Learning opportunities
This position is Remote to work with a US Company; you will require to have Citizenship or a work permit from Costa Rica to apply for this role.
Role summary
You will design, support, and evolve enterprise-grade infrastructure across compute, storage, virtualization, and data protection platforms. This is a hands-on role focused on operating complex production environments while contributing to modernization, reliability, and scalability initiatives.
Responsibilities
Design, deploy, and administer enterprise server, storage, and virtualization platforms.
Manage VMware vSphere environments, including ESXi hosts, vCenter, upgrades, and lifecycle management.
Administer enterprise storage platforms, with preference for Pure Storage.
Support Cisco UCS compute environments and associated infrastructure components.
Manage data protection solutions, including Cohesity backup and recovery systems.
Perform day-to-day systems administration, monitoring, performance tuning, and incident resolution.
Participate in infrastructure upgrades, migrations, and modernization projects.
Collaborate with networking, security, and cloud teams to deliver reliable solutions.
Maintain detailed documentation of system configurations and operational procedures.
Provide escalation and on-call support as required.
Requirements – Must-haves
Strong hands-on experience with VMware vSphere (ESXi, vCenter).
Proven experience supporting enterprise servers, storage, and virtualization platforms.
Experience administering enterprise storage systems (provisioning, replication, performance tuning).
Hands-on experience with Cisco UCS.
Experience with Cohesity backup and recovery solutions.
Background supporting enterprise-scale data center environments.
Strong troubleshooting skills across compute, storage, and virtualization layers.
Ability to work independently in a remote environment.
Demonstrated experience in large-scale or enterprise IT environments.
Nice-to-haves (optional)
Experience with Pure Storage (strongly preferred).
Knowledge of networking fundamentals (routing, switching, Nexus 9000).
Linux or Unix systems administration experience.
Familiarity with Docker, Kubernetes, and containerized workloads.
Experience with AWS or hybrid/multi-cloud environments.
Experience with Zerto replication and disaster recovery solutions.
Languages
- English B2+, Spanish C1
