Job description
About Dialectica: Shaping Global Decisions
Dialectica is a high-growth B2B information services firm that serves the world’s top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
Dialectica has been recognized by the Financial Times as one of Europe’s fastest-growing companies for 5 consecutive years, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.
We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.
For more information, visit dialectica.io
About the B2B Survey Team
The B2B Survey Team shares a strong bond with the Client Service Team, which is the revenue epicenter of our business. A career in the B2B Survey at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming a Manager in 2 years.
About the Role
As an Associate in the B2B Survey Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.
You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.
Your key responsibilities will include:
- Analyzing client project briefs to pinpoint their knowledge gaps and performing thorough research on the industry and company to discover the most suitable experts;
- Engaging in outreach through phone calls, LinkedIn, and emails to connect with potential experts;
- Carefully evaluating experts for their relevance and appropriateness to meet client requirements with a strong focus on quality.
What We Look For
At Dialectica, we don’t believe in a “one size fits all” approach to hiring. We welcome candidates with different experiences and backgrounds. Here are some qualities that many of our successful applicants possess:
- Native or fluent/business English is a must.
- a KPI-driver with a strong interest and hunger to understand how the business works, evidenced by your internships, projects, or extracurriculars;
- A Bachelor’s degree or higher (all disciplines are welcome);
- A resilient, growth mindset that sees challenges as a chance to sharpen your skills;
- A Client-First Attitude commitment to excellence and a drive to exceed expectations.
Why Join Us in HCMC?
- Unmatched compensation schemes including a competitive base salary plus an uncapped monthly performance bonus that rewards your achievement;
- Private medical insurance, wellness sponsorships, and frequent team-bonding events;
- Hybrid working mode;
- The opportunity to gain invaluable experience with a toolkit in sales, negotiation, and business acumen that will serve you for the rest of your career;
- The unique opportunity to work and live in Athens, Montreal or Bogota through our international exchange program;
- Be part of a creative, entrepreneurial and fast-paced workplace guided by the values of transparency, diversity, quality, teamwork, ownership, and constant improvement;
- Work in a collaborative, a dynamic blend of diverse backgrounds hub in the heart of Ho Chi Minh City.
