Job description
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview
We’re looking for a Senior Manager, Sales Enablement to join Diligent’s Go-to-Market Readiness (GTMR) team on a maternity leave contract. This role leads our global AE readiness strategy and manages a team of Program Managers who design and deliver the programs that help our sellers perform at their best.
The GTMR team sits at the center of Diligent’s commercial engine. Our purpose is to ensure every seller is prepared, aligned, and equipped with the training, messaging, and tools they need to create pipeline, progress deals, and represent our solutions with confidence. The work is highly collaborative and thrives in person, so we operate together in the office at least three days a week.
Key Responsibilities:
Own the AE Readiness Strategy Set the vision, priorities, and operating rhythm for onboarding, everboarding, methodology reinforcement, and continuous AE development across regions.
Lead and Develop a High-Performing Team Manage a group of Program Managers responsible for delivering global enablement programs. Provide coaching, clarity, and direction to keep work aligned and impactful.
Drive Onboarding and Continuous Learning Oversee structured onboarding for new AEs and a monthly everboarding cadence that supports skill growth without taking sellers away from customers for long stretches.
Design and Guide Enablement Programs Shape the programs, playbooks, and resources that strengthen AE performance, from core sales skills and messaging to competitive positioning and objection handling.
Partner Across the GTM Ecosystem Collaborate with Product Marketing, Product, Customer Success, Sales Ops, and Sales Leadership to ensure strategy and messaging stay aligned from the first conversation to renewal.
Lead Launch Readiness Own the readiness plan for new products, solutions, and campaigns. Make sure AEs have clear guidance and confident talk tracks ahead of every launch.
Reinforce the Diligent Way Work with our Methodology Program Manager to strengthen adoption of Command of the Message, MEDDICC, and Challenger across the AE community.
Measure and Communicate Impact Use data from Salesforce, Gong, Diligent Academy, and Airtable to track readiness trends, identify skill gaps, and report on program effectiveness.
Deliver Updates in Key Forums Share insights and enablement updates during QBRs, manager forums, and regional reviews, ensuring leaders have visibility into what’s working and what needs attention.
Travel to US Hubs Visit our US offices approximately 10% of the time to maintain global alignment and support regional initiatives.
Qualifications:
8+ years in sales enablement, revenue readiness, or a sales related field
Leadership experience managing enablement or training teams
A strong track record building and scaling AE-focused enablement programs
Excellent coaching and facilitation skills
The ability to partner effectively with senior leaders and cross-functional teams
Experience with sales methodologies such as MEDDICC/MEDDPICC, Challenger, and Command of the Message
Experience with modern sales and enablement tools including Salesforce, Gong, and Outreach
Strong operational skills — structured, organized, and able to manage multiple initiatives simultaneously
Confidence reporting on engagement, adoption, and performance metrics
What Success Looks Like:
AEs ramp faster and perform with greater confidence
Consistent execution of the Diligent Way across the sales organization
Programs and resources that feel practical, relevant, and aligned to business priorities
Strong cross-functional alignment around messaging and GTM execution
Clear improvements in AE pipeline quality, qualification, and deal progression
A predictable, well-run readiness engine that teams rely on to stay sharp and prepared
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
