Job description
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview
We are looking for aQA Engineer (Mid-level)to join ourDiligentengineering organization. You will help deliver secure, reliable, and user-friendly solutions that support our customers in managing critical information and making better governance decisions. You will work in a modern microservice-based environment, primarily usingNodeJS(backend) andReact(frontend), collaborating closely with cross-functional teams to ensure quality across our applications.
As a QA Engineer you will work in anAgileteam with responsibility for designing and executing both automated and manual tests, contributing to the QA strategy for complex features, and identifying/reporting defects. You’ll collaborate closely with all members of the team to help ensure a high-quality product.
Key Responsibilities
Collaborate with the team to break down larger projects into testable user stories and tasks
Contribute to thetest strategy and test plansfor complex functionalities
Estimate, prioritize, plan and coordinate testing activities within the sprint
Help refine and followquality guidelines and engineering practiceswithin the team
Performmanual acceptance testingfor user stories within sprints
Collaborate with Agile team members as solutions are developed, applying aquality mindsetthroughout the entire development lifecycle
Perform all aspects of test verification, includingtest environment management,functional,regression, andintegrationtesting
Contribute to the evaluation and use ofAI-driven testing solutions(e.g., intelligent test generation, defect prediction, adaptive test strategies) using LLMs and other AI models
Stay informed aboutAI trends, tools, and regulationsrelevant to software testing and bring ideas back to the team
Develop and maintaintest automationand integrate it with thebuild and delivery pipeline
Required Experience/Skills
3–5 yearsof experience in software testing, including at least2+ years in test automation
Solid experience in ahands-on development-in-testrole at a commercial software company
Experience automatingend-to-end (E2E)test cases withTypeScriptand preferablyPlaywright(the project is migrating from Nightwatch.js to Playwright)
Experience automatingAPI-level testsin amicroservice architecture
Foundational understanding of howAI can be applied to software engineering and testing(e.g., LLM-assisted test creation, analysis, or tooling)
Practical knowledge ofCI/CD tools(e.g., GitHub Actions, Kubernetes, Docker)
Experience creating and executingmanual test cases
Strongcommunication skillsand the ability to collaborate effectively with developers, product managers and other stakeholders
Enjoys working in adiverse, agile environmentand contributing to continuous improvement
Some experience supporting or pairing with more junior QA/Test Engineers
Preferred Experience/Skills
Previous experience withperformance testing, preferably usingk6
Experience working withAWS
Prior exposure toAI-assisted testing toolsor experimentation with LLMs in a testing context
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
