Job Description
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
We are seeking a highly analytical Senior Associate to join our Traffic Monitoring Team. This role is crucial for overseeing the quality and compliance of our payments and financial flows, ensuring that the network of the company’s flows runs in the most optimal and compliant way. You will own the master view of flow routings and data fields, monitor performance and compliance across multiple systems, and drive automation initiatives that prevent non-compliant transactions and improve operational efficiency.
The ideal candidate combines strong analytical skills, excellent stakeholder management across senior and C-level counterparts, and a hands-on approach to data, tooling, and AI.
What will I be doing?
Develop and maintain comprehensive master files of flow routings and data fields, acting as the single source of truth for how our traffic is structured across products, markets, and processors.
Monitor and report on financial flows, identifying deviations from compliance and regulatory guidelines, and escalating or coordinating remediation as needed.
Lead efforts to create automated solutions for controlling flows and data fields (e.g., rules, checks, dashboards), preventing non-compliant transactions and data quality issues at scale.
Support Product and IT teams in designing and implementing department-level and company-wide automations related to flow routing, data fields, monitoring, and reporting.
Identify misalignments between various information sources and real-life data; map and document root causes, quantify impact, and follow through on remediation plans.
Propose and implement effective solutions to rectify data misalignments and non-compliant flows, partnering with the right owners across the company.
Collaborate with key stakeholders in Operations, Regulatory, Treasury, Finance, Compliance, Product, and other teams, including multiple C-levels, to align on strategic initiatives, sources of truth, and remediation roadmaps.
Work closely with Compliance Account Managers and other governance functions to address and resolve compliance issues arising from traffic monitoring findings.
Translate complex financial flows and data structures into clear, concise, C-level-ready written documents and presentations (for example, memos, decks, dashboards summaries) that drive decisions.
Leverage data and AI tools (PowerPoint, Excel, Claude, ChatGPT, and other analytics tools) to quickly explore data, build analyses, prototype reports, and standardize recurring monitoring outputs.
Document processes, playbooks, and standards for flow routing, mandatory data fields, monitoring rules, and escalation paths, ensuring they are easy to understand and adopt across teams.
Contribute to continuous improvement of our traffic monitoring framework, suggesting enhancements to policies, controls, and metrics based on findings and trends.
What skills do I need?
Bachelor’s degree in Business, Finance, Economics, Engineering, Data Science, Law, or a related field; a Master’s degree is a plus but not mandatory.
5+ years of experience in financial services, payment processing, risk, compliance, treasury, operations, or a closely related data/analytics role (experience with complex financial or payment flows is strongly preferred).
Great analytical skills, with a proven ability to understand complex financial and payment flows, reconcile information across multiple systems, and condense insights into clear, C-level-ready written documents and presentations.
Distinctive stakeholder management skills, capable of having in-depth discussions with senior colleagues and C-levels across Operations, Regulatory, Treasury, Finance, Compliance, Product, and other teams; able to challenge constructively while maintaining strong relationships.
Great data and AI toolkit, including but not limited to PowerPoint, Excel, Claude, ChatGPT, and other analytics and visualization tools; comfortable prototyping analyses and automations using these tools.
Strong familiarity with payment flows, routing, data fields, and compliance/regulatory requirements in payments or financial services is a strong plus.
Excellent written and verbal communication skills in English, with the ability to tailor messages to both technical and non-technical senior audiences.
Demonstrated ability to work collaboratively in cross-functional teams, often across time zones and with tight deadlines, in a fast-paced and evolving environment.
High level of ownership, curiosity, and problem-solving mindset, with a bias toward structured thinking, documentation, and follow-through.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Social budget: you’ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
